daily life of a Telemarketer
are Telemarketers happy with their job


Other names for this job might include Appointment Setter, Busines Development Representative, Call Center Agent, Call Center Operator, Call Center Representative, Customer Service Representative (CSR), Donation Worker, Inbound Telemarketer, Inside Sales Representative, Outbound Telemarketer

  • $26470
  • 50%
    Job satisfaction
  • Easy
    Becoming one
  • Medium
    Job growth
OwlGuru Rank


Being A Telemarketer: What You Really Do

In this job description guide, you will find out what do Telemarketers do and what is their typical work day like. After reading this, you will have a much better idea on whether you will like working as a Telemarketer or not.

Job summary

Telemarketers solicit donations or orders for goods or services over the telephone.

We asked Telemarketers how satisfied they are with their job. Here is what they said.

Job satisfaction


How meaningful is this job


50% of them said they were satisfied with their job and 46% said they find that their job makes the world a better place or helps to make someone else’s life better.

Become one

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Typical day

On a daily basis, Telemarketers Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation. They Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.

1 of the main responsibilities as A Telemarketer is to Explain products or services and prices, and answer questions from customers.

Some may also Obtain customer information such as name, address, and payment method, and enter orders into computers.

In a normal work day, another thing that Telemarketers do is they Record names, addresses, purchases, and reactions of prospects contacted.

In addition to that, they Adjust sales scripts to better target the needs and interests of specific individuals..

A typical day for A Telemarketer look like this:

Deliver promotional presentations to current or prospective customers.
Contact current or potential customers to promote products or services.
Explain technical product or service information to customers.
Answer customer questions about goods or services.

We asked some Telemarketers a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?100% said yes
Do you have to use email everyday in this job?22% said yes
How important is it to work in a team in this job?38% said very important
Do you have group discussions everyday in this job?70% said yes
Do you have to meet strict deadlines everyday in this job?31% said yes
Do you talk or work with customers everyday in this job?31% said yes
Do you have to deal with angry customers everyday in this job?81% said yes
Do you have to make decisions everyday in this job?50% said yes

Other responsibilities

Besides the “typical day” things that Telemarketers do, they Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

A typical week or month for them might include:

Schedule appointments with prospective customers.

Working life

Working hours

Less than 40 hours per week

Working schedule

Regular (Set schedule and routine)

In a typical work week as A Telemarketer, you can expect to work Less than 40 hours per week.

Do Telemarketers work in an office-style work environment?


Once a week

Once a month

Once a year


Do Telemarketers work in a warehouse-style work environment?


Once a week

Once a month

Once a year


Do Telemarketers work outdoors?


Once a week

Once a month

Once a year


Is this right for me

Best personality for this career

The Persuaders and The Organizers

You can read more about these career personality types here. You will like this career if you are someone who likes starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business. You also like following set procedures and routines. They like working with data and details more than with ideas.

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Career type

Sales and Marketing Insurance Services Buying and Merchandising, Professional Sales and Marketing

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Telemarketers job description, what do Telemarketers do, typical day for Telemarketers, what is it like to work as a Telemarketer, how many hours do Telemarketers work, day to day work of a Telemarketer

Additional resources

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