What Do Deli Workers Do (including Their Typical Day At Work)

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Deli Workers career information
pros and cons of being a Cafeteria, Food Concession and Coffee Shop Counter Attendant

Cafeteria, Food Concession and Coffee Shop Counter Attendants

serve food to diners at counter or from a steam table.

$23240
Salary
55%
Job Satisfaction
Very Easy
Becoming One
Declining
Job Growth
Suitable Personality

What Do Deli Workers Do

Job Description, Daily Responsibilities, and Work Life.


In this job description guide, you will find out what do Cafeteria, Food Concession and Coffee Shop Counter Attendants do and what is their typical workday like.

After reading this, you will have a much better idea on whether you will like working as a Cafeteria, Food Concession and Coffee Shop Counter Attendant or not.




Job Description

Deli Workers serve food to diners at counter or from a steam table. They also scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.

Other tasks include:

  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.

We asked Deli Workers how satisfied they are with their job. Here is what they said.

Job satisfaction

55%

How meaningful is this job

33%


55% of them said they were satisfied with their job and 33% said they find that their job makes the world a better place or helps to make someone else’s life better.




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Typical Day At Work

On a daily basis, Deli Workers prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change. They brew coffee and tea, and fill containers with requested beverages.

A typical day for a Cafeteria, Food Concession and Coffee Shop Counter Attendant will also include:

  • Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
  • Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Balance receipts and payments in cash registers.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.

We asked some Deli Workers a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?21% said yes
How important is it to work in a team in this job?58% said very important
Do you have group discussions everyday in this job?45% said yes
Do you talk or work with customers everyday in this job?41% said yes
Do you have to deal with angry customers everyday in this job?15% said yes
Do you have to make decisions everyday in this job?39% said yes




Other responsibilities

Besides their “typical day”, Deli Workers order items needed to replenish supplies. They might also carve meat.

On a weekly to monthly basis, Deli Workers Arrange reservations for patrons of dining establishments. They also Set up dining areas for meals and clear them following meals.

In addition, they Add relishes and garnishes to food orders, according to instructions.

Although specific duties may vary, many of them Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.

To some Deli Workers, it is also their responsibility to Replenish foods at serving stations.





Working life

Working hours

Less than 40 hours per week

Working schedule

Regular schedule like a 9 to 5

In a typical work week as a Cafeteria, Food Concession and Coffee Shop Counter Attendant, you can expect to work less than 40 hours per week.

Do Deli Workers work in an office-style work environment?

Every day
77%

Never
21%

Do Deli Workers work outdoors?

Never
93%

Once a year
7%




Is this right for me

Best personality for this career

The Builders and The Helpers


People who are suitable for this job tends to like work activities that include practical, hands-on problems and solutions. They like working with plants, animals, and real-world materials like wood, tools, and machinery..

They also like working with, communicating with, and teaching people. They like helping or providing service to others.

You can read more about these career personality types here.




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Related to Cafeteria, Food Concession and Coffee Shop Counter Attendants Job Description

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Additional resources

http://www.bls.gov/OOH/food-preparation-and-serving/food-and-beverage-serving-and-related-workers.htm
http://www.restaurant.org/
http://www.restaurant.org/

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