what degree do you need to become a Dispatcher
majors for Dispatchers


Other names for this job might include Aircraft Dispatcher, Airplane Dispatch Clerk, Alarm Operator, Assistant Chief Train Dispatcher, Auto Service Dispatcher, Automobile or Truck Rental Dispatcher, Burglar Alarm Operator, Bus and Trolley Dispatcher, Bus Starter, Cab Starter

  • $40210
  • 63%
    Job satisfaction
  • Easy
    Becoming one
  • Medium
    Job growth
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Be A Dispatcher: What You Really Need

In this requirements guide for Dispatchers, you will find out what do you need to become a Dispatcher and what it takes to become one.

After reading this, you will be able to plan for your future if you want to be a Dispatcher.

Degree required

Recommended degree level

High School Diploma

High School Diploma

No degree

Associates degree

Bachelors degree


Generally, employers are looking for Dispatchers who have a High School Diploma. They also prefer someone who is good in Active Listening and Speaking.

1 common question that we always get is what major or degree do I need to become A Dispatcher or what courses do I need to take.

We did a survey to ask other Dispatchers what did they major in college or university and here are the most popular majors that came up.

Traffic, Customs, and Transportation Clerk/Technician

Most dispatchers have a high school diploma.


schools for Dispatchers

Interested in becoming A Dispatcher? Find the right schools that can help you to become one. You will need some of your details to get you matched with the right college or university. This service is free thanks to our sponsors.

Questions to ask the university or college:

  1. How many students are in the program?
  2. Is your program accredited?
  3. How many faculty members do you have? Do they hold the right credentials?
  4. What is your job placement rate?
  5. Does your school hold career fairs or other on-campus events with employers? How many employers typically attend?
  6. How many of your students have at least one internship by graduation?

Click to start becoming a Dispatcher

How long does it take


You may need some previous work-related skill, knowledge or experience to be A Dispatcher.

For example: A bank teller would benefit from experience working directly with the public.

To become A Dispatcher, you will need anywhere from a few months to 1 year of working in this field.

How long does it take
4 to 9 months

Work experience
3 to 6 months

No experience

3 to 6 months

1 to 2 years

2 to 4 years

6 months to 1 year

Job training
1 to 3 months

1 to 3 months

0 to 1 month

3 to 6 months

4 to 10 years

1 to 2 years

Most Dispatchers have 3 to 6 months work experience and 1 to 3 months job training.

To increase your chances of getting a job, you can look for job training while studying to be one.

License and certifications

Do you need any license or certification
Requirements vary by state

Many states require dispatchers to be certified. The Association of Public-Safety Communications Officials (APCO) has information on which states require training and certification. One commonly required certification is the Emergency Medical Dispatcher (EMD) certification, which enables dispatchers to give medical assistance over the phone.

Skills required

We asked other Dispatchers if they could only have 5 skills, what would they be. Here is what they said.

1. Active Listening what does this mean
2.Speaking what does this mean
3.Coordination what does this mean
4.Reading Comprehension what does this mean
5.Monitoring what does this mean
= Hot in-demand that most employers are looking for

We did some research and found that most successful Dispatchers have these 5 common characteristics. Most of them had Dependability and Attention to Detail.

2.Attention to Detail
3.Stress Tolerance
4.Self Control

Knowledge required

Just like any other job, you will need some know-hows to do the job. To become a successful Dispatchers you need to acquire knowledge in these 5 key areas.

1. Customer and Personal Service what does this mean
2.Transportation what does this mean
3.English Language what does this mean
4.Administration and Management what does this mean
5.Public Safety and Security what does this mean

As A Dispatcher, you may also be required to know how to use certain Mobile location based services software, Aviation ground support software and Customer relationship management CRM software tools.

Air-Trak Cloudberry (Mobile location based services software)
Bornemann Associates Flight Plan (Aviation ground support software)
Command Alkon COMMANDconcrete (Customer relationship management CRM software)
Computer aided design CAD software (Computer aided design CAD software)
Computer aided dispatching auto routing software (Expert system software)
= Hot in-demand that most employers are looking for

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Transportation Operations

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Related to Dispatchers Requirements

Dispatchers requirements, how to become Dispatchers, degree required to be a Dispatcher, Dispatchers license and certifications, majors to be a Dispatcher, is it hard to become a Dispatcher and how long does it take

Additional resources

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