Dispatchers: Salary, Job Description, How To Be One and More

Stanley TanLeave a Comment

Dispatchers jobs information
pros and cons of being a Dispatcher


Other names for this job might include Aircraft Dispatcher, Airplane Dispatch Clerk, Alarm Operator, Assistant Chief Train Dispatcher, Auto Service Dispatcher, Automobile or Truck Rental Dispatcher, Burglar Alarm Operator, Bus and Trolley Dispatcher, Bus Starter, Cab Starter

  • $40210
  • 63%
    Job satisfaction
  • Easy
    Becoming one
  • Medium
    Job growth
OwlGuru Rank


Dispatchers: Know It All In 1 Minute

In this career summary, you will find out what the job of A Dispatcher is about and what it is like.

After reading this, you will have a good idea on what the job is about and decide if this is the right career for you.

Job description

Dispatchers schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Oversee all communications within specifically assigned territories.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.

Read more about what does A Dispatcher really do at work and what is it like being and working as one.

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Average salary
$40210 per year

Hourly wage
$19.33 an hour

Dispatchers with little to no experience tend to make between $22430 and $28550 while the more experienced ones make over $48330 per year.

Top 5 paying statesHourlyAnnual

1 of the easiest ways to increase your salary as A Dispatcher is to move to a higher paying state like ND. Right now, the highest paying states for Dispatchers are ND, AK, NY, WA and IL.

However a higher pay at ND doesn’t guarantee that you will make more because the living expenses at ND might be 2x higher than where you are currently at now.

3 other factors that can increase your salary as A Dispatcher is the degree you hold, the industry you work in and lastly the company you work for (bigger companies like the Fortune 500 companies tend to pay more).

Find out how much do successful Dispatchers make and if their salary is high when compared to all the other careers.


Recommended degree level
High School Diploma (or GED)

We asked other Dispatchers what degree they had when they got the job and most of them said they had a High School Diploma followed by No degree.

Other than that we also asked them what did they major in and here are the most popular majors that came up.

Traffic, Customs, and Transportation Clerk/Technician

Another popular question from our readers is what makes A Dispatcher successful or would they be good in this career.

Well, we found that most successful Dispatchers have these 5 skillsets.

Active Listening
Reading Comprehension

In addition to that, 1 common characteristic among successful Dispatchers is they are good at Dependability. Here are the top 5 common characteristics.

Attention to Detail
Stress Tolerance
Self Control
= Hot in-demand that most employers are looking for

Read more about what it really takes to become A Dispatcher and the degree, training and education you need

Pros and Cons

Here are some reasons why you should and shouldn’t choose A Dispatcher as your career.

Suitable for people who likes to follow routines
Suitable for people who wants to work in a supportive work environment
This career is perfect for people who love to work indoors.
It is easy to get into this career. Some previous workrelated skill, knowledge, or experience is required for this career.
Not suitable for people who likes to work with designs
Salary is below average
Long working hours (More than 40 hours per week)

There will be pros and cons for all jobs. The point is how much do the pros outweigh the cons to you.

A pro to you might be a con to Bob. A pro to Bob might be a con to you. We suggest reading about this career framework that can help you to find out what type of careers are right for you.

What is the job like

Job satisfaction

Is this job meaningful

Working hours
More than 40 hours per week

Working schedule
Regular (Set schedule and routine)

On a normal working week Dispatchers work More than 40 hours per week.

63% of Dispatchers said they were satisfied with their job and 44% said they feel like their job is making other people’s lives better.

Is this right for me

Best personality for this career
The Organizers and The Builders

You can read more about these career personality types here.

People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas.

They also like work activities that include practical, hands-on problems and solutions. They like working with plants, animals, and real-world materials like wood, tools, and machinery. Many of the careers require working outside, and do not involve a lot of paperwork or working closely with others.

How we can help

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Rank: C
Salary: $47590

They coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.
Rank: C+
Salary: $43960

They expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Rank: C
Salary: $33890

They interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Rank: C
Salary: $32230

They interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Rank: D
Salary: $22180

They accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

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Career type

Office and Administration
Green Increased Demand
Transportation Operations

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Related to Dispatchers Career Information

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Additional resources


OwlGuru.com is a career and college finder site. We help students to find a career and college that is right for them.
Written by: Stanley Tan
Dispatchers schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
3.8 / 5 stars

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