Patient Representatives: Salary, Job Description, How To Become One, and Quiz

Stan T.Career, Overview

Patient Representatives

Patient Representatives assist patients in obtaining services, understanding policies and making health care decisions.

Becoming One
Bachelor's degree
Job Satisfaction
Job Growth

Interest Match

Job description

Patient Representatives assist patients in obtaining services, understanding policies and making health care decisions.

  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Interview patients or their representatives to identify problems relating to care.
  • Maintain knowledge of community services and resources available to patients.
  • Refer patients to appropriate health care services or resources.
Read more about what does a Patient Representative really do at work and what is it like being and working as one.


Average salary
$36470 per year

Average hourly wage
$18 per hour

Patient Representatives with little to no experience tend to make between $22140 and $26730 while the more experienced ones can earn over $42970 per year.

Top 5 paying states Hourly Annual
DC $23 $46,880
MA $21 $43,620
CA $20 $41,850
CT $20 $41,160
NY $20 $40,830

One of the easiest ways to increase your salary as a Patient Representative is to move to a higher paying state like DC. Right now, the highest paying states for Patient Representatives are DC, MA, CA, CT and NY.

However, a higher pay at DC doesn’t guarantee that you will make more because the living expenses at DC might be twice as high than where you are currently at now.

Three other factors that can increase your salary as a Patient Representative is the degree you hold, the industry you work in, and lastly the company you work for.


Recommended degree level
Bachelor’s degree

We asked other Patient Representatives what degree they had when they got the job and most of them said they had a Bachelor’s Degree followed by a Post-Baccalaureate Certificate.

Other than that, we also asked them what did they major in and here are the most popular majors that came up.

Customer Service Support/Call Center/Teleservice Operation
Read more about how to become a Patient Representative and the degree, training and education you need.

Pros and Cons

Here are some of the pros and cons of being a Patient Representative.

Suitable for people who likes to help and teach others
Suitable for people who values relationships between co-workers and customers and wants to work in a friendly non-competitive environment
This career is perfect for people who love to work indoors.
Demand for this career is growing fast
Not suitable for people who likes practical and hands-on work
One of the lowest paying jobs
It is hard to get into this career. A considerable amount of work-related skill, knowledge, or experience is required for this career.

What is the job like

Job satisfaction

Is this job meaningful

66% of Patient Representatives said they were satisfied with their job and 48% said they feel like their job is making other people’s lives better.

Is this right for me

Best personality for this career
The Helpers and The Entrepreneurs

You can read more about these career personality types here.

People who are suitable for this job tends to like working with, communicating with, and teaching people. They like helping or providing service to others..

They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Learn more about Patient Representatives

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Job Description

Related career information

Patient Representatives job description, Patient Representatives salary, Patient Representatives information, what is the job of a Patient Representative like, pros and cons about Patient Representatives, colleges and universities for Patient Representatives, is Patient Representatives the right career for me, careers in Office and Administration

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