What Do Lodging Managers Do (including Their Typical Day At Work)

Job Description

Lodging Managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations. They also answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints.

Other tasks include:

• Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
• Confer and cooperate with other managers to ensure coordination of hotel activities.
• Greet and register guests.
• Monitor the revenue activity of the hotel or facility.
• Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
• Manage and maintain temporary or permanent lodging facilities.

We asked Lodging Managers how satisfied they are with their job. Here is what they said.

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72% of them said they were satisfied with their job and 52% said they find that their job makes the world a better place or helps to make someone else’s life better.

Typical Day At Work

On a daily basis, Lodging Managers monitor the revenue activity of the hotel or facility. They show, rent, or assign accommodations.

A typical day for a Lodging Manager will also include:

• Manage and maintain temporary or permanent lodging facilities.
• Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
• Prepare required paperwork pertaining to departmental functions.
• Assign duties to workers, and schedule shifts.
• Train staff members.

We asked some Lodging Managers a few questions to find out what else does their work day look like. Here is what we found.

	Do you have telephone conversations everyday in this job?	98% said yes
	How important is it to work in a team in this job?	89% said very important
	Do you have group discussions everyday in this job?	75% said yes
	Do you talk or work with customers everyday in this job?	65% said yes
	Do you have to deal with angry customers everyday in this job?	11% said yes
	Do you have to make decisions everyday in this job?	85% said yes

Other responsibilities

Besides their typical day, Lodging Managers also meet with clients to schedule and plan details of conventions, banquets, receptions and other functions. They may also purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.

On a weekly to monthly basis, Lodging Managers Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility. They might also Coordinate front-office activities of hotels or motels, and resolve problems.

In addition, they Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.

Although specific duties may vary, many of them Assign duties to workers, and schedule shifts.

To some Lodging Managers, it is also their responsibility to Perform marketing and public relations activities.

Working life

More than 40 hours per week

Regular schedule like a 9 to 5

In a typical work week as a Lodging Manager, you can expect to work more than 40 hours per week.

Is this right for me

People who are suitable for this job tends to like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business..

They also like following set procedures and routines. They like working with data and details more than with ideas.

You can read more about these career personality types here.

Explore other careers

http://www.bls.gov/OOH/management/lodging-managers.htm

http://www.ahla.com/

http://www.chrie.org/

http://www.ieha.org/