What Do Non-Retail Sales Supervisors Do (including Their Typical Day At Work)

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Job Description, Daily Responsibilities, and Work Life.

Job Description

Non-Retail Sales Supervisors directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties. They also confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Other tasks include:

  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Monitor sales staff performance to ensure that goals are met.
  • Formulate pricing policies on merchandise according to profitability requirements.
  • Hire, train, and evaluate personnel.
  • Analyze details of sales territories to assess their growth potential and to set quotas.

We asked Non-Retail Sales Supervisors how satisfied they are with their job. Here is what they said.

Job satisfaction

73%

How meaningful is this job

47%


73% of them said they were satisfied with their job and 47% said they find that their job makes the world a better place or helps to make someone else’s life better.



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Typical Day At Work

On a daily basis, Non-Retail Sales Supervisors provide staff with assistance in performing difficult or complicated duties. They direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

A typical day for a Supervisor of Non-Retail Sales Worker will also include:

  • Monitor sales staff performance to ensure that goals are met.
  • Keep records pertaining to purchases, sales, and requisitions.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

We asked some Non-Retail Sales Supervisors a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?100% said yes
How important is it to work in a team in this job?42% said very important
Do you have group discussions everyday in this job?86% said yes
Do you talk or work with customers everyday in this job?34% said yes
Do you have to deal with angry customers everyday in this job?4% said yes
Do you have to make decisions everyday in this job?64% said yes

Other responsibilities

Besides their typical day, Non-Retail Sales Supervisors also formulate pricing policies on merchandise according to profitability requirements. They may also inventory stock and reorder when inventories drop to specified levels.

On a weekly to monthly basis, Non-Retail Sales Supervisors Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. They might also Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

In addition, they Plan and prepare work schedules, and assign employees to specific duties.

Although specific duties may vary, many of them Prepare sales and inventory reports for management and budget departments.

To some Non-Retail Sales Supervisors, it is also their responsibility to Listen to and resolve customer complaints regarding services, products, or personnel.


Working life

Working hours

More than 40 hours per week

Working schedule

Regular schedule like a 9 to 5

In a typical work week as a Supervisor of Non-Retail Sales Worker, you can expect to work more than 40 hours per week.

Do Non-Retail Sales Supervisors work in an office-style work environment?

Every day
94%


Once a week
4%


Do Non-Retail Sales Supervisors work outdoors?

Never
50%


Once a month
28%



Is this right for me

Best personality for this career

The Entrepreneurs and The Organizers

People who are suitable for this job tends to like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business..

They also like following set procedures and routines. They like working with data and details more than with ideas.

You can read more about these career personality types here.




Learn more about Non-Retail Sales Supervisors

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Salary
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Is This Right For Me

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Related to Supervisors of Non-Retail Sales Workers Job Description

Supervisors of Non-Retail Sales Workers job description, what do Supervisors of Non-Retail Sales Workers do, typical day for Supervisors of Non-Retail Sales Workers, what is it like to work as a Supervisor of Non-Retail Sales Worker, how many hours do Supervisors of Non-Retail Sales Workers work, day to day work of a Supervisor of Non-Retail Sales Worker

Additional resources

http://www.ifdaonline.org/
http://www.nacsonline.com/
http://www.nrf.com/
http://www.nada.org/


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