Salary, Job Description, How To Become One, and Quiz
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Concierges
Concierges assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Table of contents
What they do
Concierges assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make travel arrangements for sightseeing or other tours.
- Receive, store, or deliver luggage or mail.
Typical day
On a daily basis, Concierges provide directions to guests. They provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
A typical day for a Concierge will also include:
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Make travel arrangements for sightseeing or other tours.
- Pick up and deliver items or run errands for guests.
- Perform office duties on a temporary basis when needed.
- Receive, store, or deliver luggage or mail.
Other responsibilities
Besides their typical day, Concierges also arrange childcare services for guests. They may also carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
On a weekly to monthly basis, Concierges provide food and beverage services to guests. They might also arrange for interpreters or translators when patrons require such services.
In addition, they plan special events, parties, or meetings, which may include booking musicians or celebrities.
Although specific duties may vary, many of them arrange for the replacement of items lost by travelers.
To some Concierges, it is also their responsibility to provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
What is the job like
Job satisfaction
Is this job meaningful
71% said they were satisfied with their job and 47% said they found their job meaningful.
My days are extremely busy! I’m constantly juggling things, so I have to stay organized. As a Date Concierge for Select Date Society, I am responsible for planning and scheduling dates for our elite matchmaking clients. When our matchmaking team makes a match, I get to work planning a fun first date for our clients. … Read More
A lot of people see concierges as people you see in a hotel with a name tag and a little plaque that gives recommendations for dinner or a show or something fun to do, or special concierges who come as part of a top credit card or travel plan or people who help celebrities or … Read More
There are different types of concierge and each of their roles varies. Hotel concierge Our hotel concierge works mostly in hotels and resorts. The concierge assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending nightlife hot spots, booking transportation like taxi, limousines, airplanes, boats, etc., coordinating … Read More
Pros
Suitable for people who like to help and teach others.
Suitable for people who value relationships between co-workers and customers and want to work in a friendly non-competitive environment.
This career is perfect for people who love to work indoors.
It is not too difficult to get into this career. Previous work-related skill, knowledge, or experience is required for this career.
Normal working hours (40 hours per week).
Cons
Not suitable for people who like to solve problems mentally.
One of the lowest paying jobs.
How much do they make
Average salary
Average hourly wage
Entry-level Concierges with little to no experience can expect to make anywhere between $23,440 to $27,300 per year or $11 to $13 per hour.
| Salary by experience | Annual | Hourly |
|---|---|---|
| Highest (Top 10%) | $52,020 | $25 |
| Senior (Top 25%) | $40,540 | $19 |
| Median | $32,380 | $16 |
| Junior (Bottom 25%) | $27,300 | $13 |
| No experience (Bottom 10%) | $23,440 | $11 |
This table shows the top 10 highest paying industries for Concierges based on their average annual salary.
| Salary by industry | Annual | Hourly |
|---|---|---|
| Investigation and Security Services | $40750 | $19.59 |
| Legal Services | $39730 | $19.10 |
| Home Health Care Services | $39710 | $19.09 |
| Advertising, Public Relations, and Related Services | $39400 | $18.94 |
| Restaurants and Other Eating Places | $39230 | $18.86 |
| Management of Companies and Enterprises | $38790 | $18.65 |
| Other Personal Services | $38400 | $18.46 |
| General Medical and Surgical Hospitals | $37860 | $18.20 |
| Real Estate | $37700 | $18.13 |
| Nondepository Credit Intermediation | $37230 | $17.90 |
View more salary by industries here.
Where can they work
Where can Concierges work? Here is a table showing the top 10 largest employers of Concierges including the average salary in that industry.
| Employers | Total Employed | Annual Salary | Hourly Wages |
|---|---|---|---|
| Traveler Accommodation | 8510 | $35290 | $16.97 |
| Real Estate | 8140 | $37700 | $18.13 |
| Other Personal Services | 5150 | $38400 | $18.46 |
| Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly | 3970 | $30220 | $14.53 |
| General Medical and Surgical Hospitals | 1390 | $37860 | $18.20 |
| Nursing Care Facilities (Skilled Nursing Facilities) | 1100 | $30160 | $14.50 |
| Amusement Parks and Arcades | 1040 | $29450 | $14.16 |
| Business, Professional, Labor, Political, and Similar Organizations | 940 | $35970 | $17.29 |
| Promoters of Performing Arts, Sports, and Similar Events | 530 | $33860 | $16.28 |
| Other Amusement and Recreation Industries | 470 | $33170 | $15.95 |
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What is the work day like
Working hours
Working schedule
How often do you use email in this job?
Telephone
How often do you have telephone conversations in this job?
Group discussions
How often do you have group discussions in this job?
Public speaking
How often does this job require you to do public speaking?
Level of competition
How much competitive pressure is in this job?
What is the work environment like
Office-style environment
Indoors in an environmentally controlled condition
Warehouse-style environment
Indoors in a non-controlled environmental condition such as a warehouse
Outdoors
Outdoors exposed to all weather conditions
Outdoors – Under Cover
Outdoors but under cover (e.g. structure with roof but no walls)
How to become one
Difficulty to become one
Required level of education
What level of education do you need to perform the job?
Relevant majors
Relevant work experience
How much related work experience do you need to get hired for the job?
On The Job Training
How much on the job training do you need to perform the job?
Should you become one
Best personality type for this career
People with this personality type likes to work with people and in teams. They prefer work that allows them to build relationships with others.
People with The Builder personality type likes practical and hands-on work. They prefer working with plants, animals, and real-world materials like wood, tools, and machinery.
People with The Thinker personality likes to work with ideas that require an extensive amount of thinking. They prefer work that requires them to solve problems mentally.
People with The Artist personality likes to work with designs and patterns. They prefer activities that require self-expression and prefer work that can be done without following a clear set of rules.
People with The Helper personality type likes to work with people and in teams. They prefer work that allows them to build relationships with others.
People with The Leader personality likes to start and work on projects. They also like leading people and making many decisions.
People with The Organizer personality type likes to follow set procedures and routines. They prefer working with data and details more than with ideas.
You can read more about these career personality types here.
People who are suitable for this job tend to like working with, communicating with, and teaching people. They like helping or providing service to others.
They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk-taking and often deal with business.
Take this quiz to see if this is the right career for you.
Work Values
Which values are the most important to a person’s satisfaction for this job?
You are someone who is results oriented. You prefer work that allows you to utilize your skills and abilities while at the same time giving you a sense of accomplishment.
You are someone who values job security, steady employment, and good working conditions. You also prefer work that keeps you busy all the time with something different to do every day.
You are someone who values job advancement and leadership roles. You prefer work that receives recognition for the work you do and jobs that are looked up to by others in the company and your community.
You are someone who likes to provide a service to others. You prefer a work environment where you can work with your co-workers in a friendly non-competitive environment.
You are someone who values a company that stands behind their employees. You prefer a work environment where everyone is treated fairly and is being supported by the company.
You are someone who likes to work on your own and make your own decisions. You prefer work that requires little supervision and are allowed to try out your own ideas.
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