How To Become a Telephone Operator

Stan T.Career, RequirementsLeave a Comment

How Long Does It Take, What Degree Do You Need, and More

Telephone Operators

Telephone Operators provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

Salary
$39340
Becoming One
Easy
Education
No degree required
Job Satisfaction
Job Growth

Personality



What degree do you need

Recommended degree level

High School Diploma

We did a survey to ask other Telephone Operators what degree they had when they became a Telephone Operator. Here are the results.
High School Diploma
83.61%


Less than a High School Diploma
15.61%


a Post-Secondary Certificate
0.77%


One of the most common questions that we always get is what major or degree do I need to become Telephone Operators or what courses do I need to take.

We also asked Telephone Operators what did they major in college or university and here are the top 5 most popular majors that came up.

The majority of Telephone Operators typically enter the occupation with a High School Diploma. There isn’t any specific educational requirement for this career.



Featured Schools

How hard is it

Difficulty
Easy

You may need some previous work-related skill, knowledge or experience to be a Telephone Operator. For example, a bank teller would benefit from experience working directly with the public.

Careers in this difficulty category need anywhere from a few months to one year of on-the-job training.


Related work experience required
None

None
62.6%


6 months to 1 year
30.45%


1 to 2 years
3.76%


Job training
Up to 1 month

Up to 1 month
45.45%


None
32.13%


3 to 6 months
14.44%



License and certifications

Do you need any license or certification
Not required

No license or certification required


Skills required

We asked other Telephone Operators if they could only have 5 skills, what would they be. Here is what they said.

1. Active Listening what does this mean
2. Speaking what does this mean
3. Service Orientation what does this mean
4. Social Perceptiveness what does this mean
5. Reading Comprehension what does this mean

= Hot in-demand that most employers are looking for


Knowledge required

Just like any other job, you will need certain know-hows to excel at your job. Telephone Operators are generally very knowledgeable in these 5 key areas.

1. Customer and Personal Service what does this mean
2. English Language what does this mean
3. Telecommunications what does this mean
4. Communications and Media what does this mean
5. Clerical what does this mean


Learn more about Telephone Operators

Summary
Job Description
Salary
Requirements (You are here)
Quiz

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Related to Telephone Operators Requirements

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