Career Quiz and Most Suitable Personality
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Telephone Operators
Telephone Operators provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Career Quiz
In this career quiz, there are 10 questions that will give you a pretty good perspective on whether the career of a Telephone Operator is right for you.
There are 3 answers to each question: Dislike, Okay and Like.
Answer “Dislike” if you tell yourself “Ugh… Sounds boring” or “I’m not sure”
Answer “Okay” if you tell yourself “Umm… I think I will be okay with that”
Answer “Like” if you tell yourself “Yes, I’m interested”
Ready? Let’s start
| Question | Dislike | Okay | Like |
|---|---|---|---|
| You are interested in principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. | |||
| You are interested in the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. | |||
| Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. | |||
| Observe signal lights on switchboards, and dial or press buttons to make connections. | |||
| You like following set procedures and routines. | |||
| You like working with data and details more than with ideas. | |||
| You like working with, communicating with, and teaching people. | |||
| You like helping or providing service to others. | |||
| You like work that includes practical, hands-on problems and solutions. | |||
| You like working with plants, animals, and real-world materials like wood, tools, and machinery. |
Your Results
Done?
Now count how many points you have.
Dislike = 0 point.
Okay = 1 point.
Like = 2 points.
After you’re done counting your points. Click below to view your results.
Suitable Personality
The Organizers and The Helpers
People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas.
They also like working with, communicating with, and teaching people. They like helping or providing service to others.
You can read more about these career personality types here.
Typical Day
Telephone Operators provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls..
Here is what a typical day’s work for a Telephone Operator looks like:
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
- Provide assistance for customers with special billing requests.
Find out more about what Telephone Operators do at work.
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Learn more about Telephone Operators
| Summary | |
| Job Description | |
| Salary | |
| Requirements | |
| Quiz (You are here) |
Related to Telephone Operators Quiz
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