In this career summary, you will find out what the job of A Switchboard Operator is about and what it is like.
After reading this, you will have a good idea on what the job is about and decide if this is the right career for you.
Switchboard and Answering Service Operators operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
- Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
- Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
- Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
- Relay or route written or verbal messages.
$28990 per year
$13.94 an hour
Switchboard Operators with little to no experience tend to make between $19410 and $22410 while the more experienced ones make over $33750 per year.
|Top 5 paying states||Hourly||Annual|
1 of the easiest ways to increase your salary as A Switchboard Operator is to move to a higher paying state like HI. Right now, the highest paying states for Switchboard Operators are HI, DC, WA, CT and CA.
However a higher pay at HI doesn’t guarantee that you will make more because the living expenses at HI might be 2x higher than where you are currently at now.
3 other factors that can increase your salary as A Switchboard Operator is the degree you hold, the industry you work in and lastly the company you work for (bigger companies like the Fortune 500 companies tend to pay more).
Recommended degree level
High School Diploma (or GED)
We asked other Switchboard Operators what degree they had when they got the job and most of them said they had a High School Diploma followed by Some college courses.
Other than that we also asked them what did they major in and here are the most popular majors that came up.
Another popular question from our readers is what makes A Switchboard Operator successful or would they be good in this career.
Well, we found that most successful Switchboard Operators have these 5 skillsets.
In addition to that, 1 common characteristic among successful Switchboard Operators is they are good at Dependability. Here are the top 5 common characteristics.
|Concern for Others|
= Hot in-demand that most employers are looking for
Pros and Cons
Here are some reasons why you should and shouldn’t choose A Switchboard Operator as your career.
|Suitable for people who likes to follow routines|
|Suitable for people who values relationships between coworkers and customers and wants to work in a friendly noncompetitive environment|
|This career is perfect for people who love to work indoors.|
|It is easy to get into this career. Some previous workrelated skill, knowledge, or experience is required for this career.|
|Not suitable for people who likes to work with designs|
|One of the lowest paying jobs|
|Demand for this career is declining|
There will be pros and cons for all jobs. The point is how much do the pros outweigh the cons to you.
A pro to you might be a con to Bob. A pro to Bob might be a con to you. We suggest reading about this career framework that can help you to find out what type of careers are right for you.
What is the job like
Is this job meaningful
40 hours per week
Regular (Set schedule and routine)
On a normal working week Switchboard and Answering Service Operators work 40 hours per week.
74% of Switchboard Operators said they were satisfied with their job and 56% said they feel like their job is making other people’s lives better.
Is this right for me
Best personality for this career
The Organizers and The Persuaders
You can read more about these career personality types here.
People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas.
They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.
How we can help
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