Switchboard Operators, Including Answering Service operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
- Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
- Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
- Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
- Record messages, suggesting rewording for clarity or conciseness.
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Switchboard Operators with little to no experience tend to make between $21040 and $24450 while the more experienced ones can earn over $36260 per year.
|Top 5 paying states||Hourly||Annual|
One of the easiest ways to increase your salary as a Switchboard Operator, Including Answering Service is to move to a higher paying state like CT. Right now, the highest paying states for Switchboard Operators are CT, DC, HI, NY and OR.
However, a higher pay at CT doesn’t guarantee that you will make more because the living expenses at CT might be twice as high than where you are currently at now.
Three other factors that can increase your salary as a Switchboard Operator, Including Answering Service is the degree you hold, the industry you work in, and lastly the company you work for.
We asked other Switchboard Operators what degree they had when they got the job and most of them said they had a High School Diploma followed by a College Certificate.
Other than that, we also asked them what did they major in and here are the most popular majors that came up.
Pros and Cons
Here are some of the pros and cons of being a Switchboard Operator, Including Answering Service.
|Suitable for people who likes to follow routines|
|Suitable for people who values relationships between co-workers and customers and wants to work in a friendly non-competitive environment|
|This career is perfect for people who love to work indoors.|
|It is easy to get into this career. Some previous work-related skill, knowledge, or experience is required for this career.|
|Not suitable for people who likes to work with designs|
|One of the lowest paying jobs|
|Demand for this career is declining|
What is the job like
74% of Switchboard Operators said they were satisfied with their job and 56% said they feel like their job is making other people’s lives better.
Is this right for me
You can read more about these career personality types here.
People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas..
They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.
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Related career information
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