How To Become a Switchboard Operator, Including Answering Service

Stan T.Career, RequirementsLeave a Comment

How Long Does It Take, What Degree Do You Need, and More

Switchboard Operators

Switchboard Operators operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Salary
$33980
Becoming One
Easy
Education
No degree required
Job Satisfaction
Job Growth

Personality



What degree do you need

Recommended degree level

High School Diploma

We did a survey to ask other Switchboard Operators, Including Answering Service what degree they had when they became a Switchboard Operator, Including Answering Service. Here are the results.
High School Diploma
58.66%


College Certificate
24.06%


Associate’s Degree
6.45%


One of the most common questions that we always get is what major or degree do I need to become Switchboard Operators or what courses do I need to take.

We also asked Switchboard Operators what did they major in college or university and here are the top 5 most popular majors that came up.

The majority of Switchboard Operators (including Answering Service) typically enter the occupation with a High School Diploma. There isn’t any specific educational requirement for this career.



How hard is it

Difficulty
Easy

You may need some previous work-related skill, knowledge or experience to be a Switchboard Operator, Including Answering Service. For example, a bank teller would benefit from experience working directly with the public.

Careers in this difficulty category need anywhere from a few months to one year of on-the-job training.


Related work experience required
1 to 2 years

1 to 2 years
23.89%


None
22.34%


6 months to 1 year
19.33%


Job training
Up to 1 month

Up to 1 month
39.57%


6 months to 1 year
34.25%


1 to 3 months
25.99%



License and certifications

Do you need any license or certification
Not required

No license or certification required


Skills required

We asked other Switchboard Operators if they could only have 5 skills, what would they be. Here is what they said.

1. Speaking what does this mean
2. Active Listening what does this mean
3. Social Perceptiveness what does this mean
4. Reading Comprehension what does this mean
5. Writing what does this mean

= Hot in-demand that most employers are looking for


Knowledge required

Just like any other job, you will need certain know-hows to excel at your job. Switchboard Operators are generally very knowledgeable in these 5 key areas.

1. Customer and Personal Service what does this mean
2. English Language what does this mean
3. Telecommunications what does this mean
4. Clerical what does this mean
5. Computers and Electronics what does this mean


Learn more about Switchboard Operators

Summary
Job Description
Salary
Requirements (You are here)
Quiz

Related to Switchboard Operators, Including Answering Service Requirements

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