What Do Quality Control Systems Managers Do (including Their Typical Day At Work)

Job Description

Quality Control Systems Managers plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts. They also collect and analyze production samples to evaluate quality.

Other tasks include:

• Analyze quality control test results and provide feedback and interpretation to production management or staff.
• Stop production if serious product defects are present.
• Monitor performance of quality control systems to ensure effectiveness and efficiency.
• Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
• Instruct staff in quality control and analytical procedures.
• Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

We asked Quality Control Systems Managers how satisfied they are with their job. Here is what they said.

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75% of them said they were satisfied with their job and 62% said they find that their job makes the world a better place or helps to make someone else’s life better.

Typical Day At Work

On a daily basis, Quality Control Systems Managers collect and analyze production samples to evaluate quality. They monitor performance of quality control systems to ensure effectiveness and efficiency.

A typical day for a Quality Control Systems Manager will also include:

• Analyze quality control test results and provide feedback and interpretation to production management or staff.
• Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
• Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
• Document testing procedures, methodologies, or criteria.
• Direct the tracking of defects, test results, or other regularly reported quality control data.

We asked some Quality Control Systems Managers a few questions to find out what else does their work day look like. Here is what we found.

	Do you have telephone conversations everyday in this job?	100% said yes
	How important is it to work in a team in this job?	97% said very important
	Do you have group discussions everyday in this job?	100% said yes
	Do you talk or work with customers everyday in this job?	50% said yes
	Do you have to deal with angry customers everyday in this job?	0% said yes
	Do you have to make decisions everyday in this job?	77% said yes

Other responsibilities

Besides their typical day, Quality Control Systems Managers also review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control. They may also review and update standard operating procedures or quality assurance manuals.

On a weekly to monthly basis, Quality Control Systems Managers Confer with marketing and sales departments to define client requirements and expectations. They might also Identify quality problems or areas for improvement and recommend solutions.

In addition, they Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.

Although specific duties may vary, many of them Review quality documentation necessary for regulatory submissions and inspections.

To some Quality Control Systems Managers, it is also their responsibility to Evaluate new testing and sampling methodologies or technologies to determine usefulness.

Working life

More than 40 hours per week

Regular schedule like a 9 to 5

In a typical work week as a Quality Control Systems Manager, you can expect to work more than 40 hours per week.

Is this right for me

People who are suitable for this job tends to like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business..

They also like following set procedures and routines. They like working with data and details more than with ideas.

You can read more about these career personality types here.

Explore other careers

http://www.bls.gov/OOH/management/industrial-production-managers.htm

http://www.apics.org/

http://asq.org/index.aspx

http://www.nam.org/