Job Description, Daily Responsibilities, and Work Life
Medical Secretaries
Medical Secretaries perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Table of Contents
Job Description
Medical Secretaries perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence. They also answer telephones and direct calls to appropriate staff.
Other tasks include:
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Maintain medical records, technical library, or correspondence files.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
We asked Medical Secretaries how satisfied they are with their job. Here is what they said.
68%
71%
68% of them said they were satisfied with their job and 71% said they find that their job makes the world a better place or helps to make someone else’s life better.
Typical Day At Work
On a daily basis, Medical Secretaries answer telephones and direct calls to appropriate staff. They complete insurance or other claim forms.
A typical day for a Medical Secretary will also include:
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
We asked some Medical Secretaries a few questions to find out what else does their work day look like. Here is what we found.
Do you have telephone conversations everyday in this job? | 93% said yes | |
How important is it to work in a team in this job? | 83% said very important | |
Do you have group discussions everyday in this job? | 79% said yes | |
Do you talk or work with customers everyday in this job? | 65% said yes | |
Do you have to deal with angry customers everyday in this job? | 19% said yes | |
Do you have to make decisions everyday in this job? | 63% said yes |
Other responsibilities
Besides their typical day, Medical Secretaries also prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings. They may also perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
On a weekly to monthly basis, Medical Secretaries Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders. They might also Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
In addition, they Transcribe recorded messages or practitioners’ diagnoses or recommendations into patients’ medical records.
Although specific duties may vary, many of them Transmit correspondence or medical records by mail, e-mail, or fax.
To some Medical Secretaries, it is also their responsibility to Arrange hospital admissions for patients.
Working life
Standard 40 hour work week
Regular schedule like a 9 to 5
In a typical work week as a Medical Secretary, you can expect to work 40 hour work week.
Is this right for me
The Organizers and The Helpers
People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas..
They also like working with, communicating with, and teaching people. They like helping or providing service to others.
You can read more about these career personality types here.
Learn more about Medical Secretaries
Summary | |
Job Description (You are here) | |
Salary | |
Requirements | |
Quiz |
Related to Medical Secretaries Job Description
Medical Secretaries job description, what do Medical Secretaries do, typical day for Medical Secretaries, what is it like to work as a Medical Secretary, how many hours do Medical Secretaries work, day to day work of a Medical Secretary