daily life of a Gaming Manager
are Gaming Managers happy with their job

Gaming Managers

Other names for this job might include Assistant Casino Shift Manager, Baccarat Manager, Bingo Manager, Bookmaker, Card Room Manager, Cardroom Manager, Casino Manager, Casino Shift Manager, Craps Manager, Department Head

  • $77770
  • 75%
    Job satisfaction
  • Medium
    Becoming one
  • Medium
    Job growth
OwlGuru Rank


Being A Gaming Manager: What You Really Do

In this job description guide, you will find out what do Gaming Managers do and what is their typical work day like. After reading this, you will have a much better idea on whether you will like working as a Gaming Manager or not.

Job summary

Gaming Managers plan, direct, or coordinate gaming operations in a casino. May formulate house rules.

We asked Gaming Managers how satisfied they are with their job. Here is what they said.

Job satisfaction


How meaningful is this job


75% of them said they were satisfied with their job and 62% said they find that their job makes the world a better place or helps to make someone else’s life better.

Become one

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Typical day

On a daily basis, Gaming Managers Resolve customer complaints regarding problems such as payout errors. They Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.

1 of the main responsibilities as A Gaming Manager is to Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.

Some may also Explain and interpret house rules, such as game rules or betting limits.

In a normal work day, another thing that Gaming Managers do is they Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.

In addition to that, they Prepare work schedules and station arrangements and keep attendance records..

A typical day for A Gaming Manager look like this:

Resolve customer complaints or problems.
Maintain knowledge of current developments in area of expertise.
Monitor activities of individuals to ensure safety or compliance with rules.

We asked some Gaming Managers a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?83% said yes
Do you have to use email everyday in this job?98% said yes
How important is it to work in a team in this job?67% said very important
Do you have group discussions everyday in this job?96% said yes
Do you have to meet strict deadlines everyday in this job?39% said yes
Do you talk or work with customers everyday in this job?70% said yes
Do you have to deal with angry customers everyday in this job?45% said yes
Do you have to make decisions everyday in this job?94% said yes

Other responsibilities

Besides the “typical day” things that Gaming Managers do, they Train new workers or evaluate their performance. They might also Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.

On a weekly to monthly basis, Gaming Managers Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy. and Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.

A typical week or month for them might include:

Evaluate employee performance.
Conduct employee training programs.
Develop organizational policies or programs.
Conduct financial or regulatory audits.
Compile operational data.

Working life

Working hours

More than 40 hours per week

Working schedule

Regular (Set schedule and routine)

In a typical work week as A Gaming Manager, you can expect to work More than 40 hours per week.

Do Gaming Managers work in an office-style work environment?


Once a week

Once a month

Once a year


Do Gaming Managers work in a warehouse-style work environment?


Once a week

Once a month

Once a year


Do Gaming Managers work outdoors?


Once a week

Once a month

Once a year


Is this right for me

Best personality for this career

The Persuaders and The Organizers

You can read more about these career personality types here. You will like this career if you are someone who likes starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business. You also like following set procedures and routines. They like working with data and details more than with ideas.

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Rank: B+
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They supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.
Rank: A+
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They plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
Rank: C
Salary: $42190

They directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

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Career type

Management Recreation, Amusements and Attractions, Restaurants and Food/Beverage Services

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Gaming Managers job description, what do Gaming Managers do, typical day for Gaming Managers, what is it like to work as a Gaming Manager, how many hours do Gaming Managers work, day to day work of a Gaming Manager

Additional resources

http://www.bls.gov/OOH/personal-care-and-service/gaming-services-occupations.htm https://www.americangaming.org/ http://www.casinocareers.com/ [schema type=”review” url=”https://www.owlguru.com/” name=”OwlGuru.com” description=”OwlGuru.com is a career and college finder site. We help students to find a career and college that is right for them.” rev_name=”Gaming Managers” rev_body=”Gaming Managers plan, direct, or coordinate gaming operations in a casino. May formulate house rules.” author=”Stanley Tan” user_review=”4.8″ min_review=”1″ max_review=”5″ ]