What Do Gaming Cage Workers Do (including Their Typical Day At Work)

Job Description

Gaming Cage Workers in a gaming establishment, conduct financial transactions for patrons. May reconcile daily summaries of transactions to balance books. May accept patron’s credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gaming chips, tokens, or tickets to currency upon patron’s request. May use a cash register or computer to record transaction. They also follow all gaming regulations.

Other tasks include:

• Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
• Maintain cage security.
• Record casino exchange transactions, using cash registers.
• Maintain confidentiality of customers’ transactions.
• Count funds and reconcile daily summaries of transactions to balance books.
• Cash checks and process credit card advances for patrons.

We asked Gaming Cage Workers how satisfied they are with their job. Here is what they said.

---

66% of them said they were satisfied with their job and 48% said they find that their job makes the world a better place or helps to make someone else’s life better.

Typical Day At Work

On a daily basis, Gaming Cage Workers prepare reports, including assignment of company funds or recording of department revenues. They prepare bank deposits, balancing assigned funds as necessary.

• Follow all gaming regulations.
• Maintain cage security.
• Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
• Count funds and reconcile daily summaries of transactions to balance books.
• Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.

We asked some Gaming Cage Workers a few questions to find out what else does their work day look like. Here is what we found.

	Do you have telephone conversations everyday in this job?	56% said yes
	How important is it to work in a team in this job?	50% said very important
	Do you have group discussions everyday in this job?	89% said yes
	Do you talk or work with customers everyday in this job?	81% said yes
	Do you have to deal with angry customers everyday in this job?	43% said yes
	Do you have to make decisions everyday in this job?	61% said yes

Other responsibilities

Besides their typical day, Gaming Cage Workers also provide assistance in the training and orientation of new cashiers. They may also establish new computer accounts.

On a weekly to monthly basis, Gaming Cage Workers Determine cash requirements for windows and order all necessary currency, coins, or chips. They might also Supply currency, coins, chips, or gaming checks to other departments as needed.

In addition, they Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.

Although specific duties may vary, many of them Record casino exchange transactions, using cash registers.

To some Gaming Cage Workers, it is also their responsibility to Provide customers with information about casino operations.

Working life

Standard 40 hour work week

Regular schedule like a 9 to 5

In a typical work week as a Gaming Cage Worker, you can expect to work 40 hour work week.

Is this right for me

People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas..

They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.

You can read more about these career personality types here.

Explore other careers

http://www.bls.gov/OOH/office-and-administrative-support/financial-clerks.htm

http://www.aba.com/

https://www.mba.org/