Switchboard Operators, Including Answering Service: Salary, Job Description, How To Become One, and Quiz

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Switchboard Operators career information
pros and cons of being a Switchboard Operator, Including Answering Service

Switchboard Operators, Including Answering Service

operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

$31290
Salary
74%
Job Satisfaction
Easy
Becoming One
Declining
Job Growth
Suitable Personality

Switchboard Operators, Including Answering Service

Salary, Job Description, How To Become One, and More


In this career summary, you will find out what the job of a Switchboard Operator, Including Answering Service is about and what it is like.

After reading this, you will have a good idea on what the job is about and decide if this is the right career for you.



Job description

Switchboard Operators, Including Answering Service operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.


    Read more about what does a Switchboard Operator, Including Answering Service really do at work and what is it like being and working as one.




    Become one

    schools for Switchboard Operators

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    Salary

    Average salary
    $31290 per year

    Average hourly wage
    $15 per hour


    Switchboard Operators with little to no experience tend to make between $21040 and $24450 while the more experienced ones can earn over $36260 per year.

    Top 5 paying statesHourlyAnnual
    CT$21$42,920
    DC$20$41,390
    HI$20$41,250
    NY$18$38,020
    OR$18$37,170

    One of the easiest ways to increase your salary as a Switchboard Operator, Including Answering Service is to move to a higher paying state like CT. Right now, the highest paying states for Switchboard Operators are CT, DC, HI, NY and OR.

    However a higher pay at CT doesn’t guarantee that you will make more because the living expenses at CT might be twice as high than where you are currently at now.

    Three other factors that can increase your salary as a Switchboard Operator, Including Answering Service is the degree you hold, the industry you work in and lastly the company you work for.



    Requirements

    Recommended degree level
    High School Diploma (or GED)

    We asked other Switchboard Operators what degree they had when they got the job and most of them said they had a High School Diploma followed by a College Certificate.

    Other than that, we also asked them what did they major in and here are the most popular majors that came up.

    NA

    Read more about how to become a Switchboard Operator, Including Answering Service and the degree, training and education you need.



    Pros and Cons

    Here are some of the pros and cons of being a Switchboard Operator, Including Answering Service.

    PROS
    Suitable for people who likes to follow routines
    Suitable for people who values relationships between co-workers and customers and wants to work in a friendly non-competitive environment
    This career is perfect for people who love to work indoors.
    It is easy to get into this career. Some previous work-related skill, knowledge, or experience is required for this career.
    CONS
    Not suitable for people who likes to work with designs
    One of the lowest paying jobs
    Demand for this career is declining



    What is the job like

    Job satisfaction
    74%

    Is this job meaningful
    56%


    74% of Switchboard Operators said they were satisfied with their job and 56% said they feel like their job is making other people’s lives better.



    Is this right for me

    Best personality for this career
    The Organizers and The Entrepreneurs


    You can read more about these career personality types here.

    People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas..

    They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.



    How we can help

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    Related career information

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