hourly pay for Telephone Operators
do Telephone Operators make a lot of money

Telephone Operators

Other names for this job might include 411 Directory Assistance Operator, Bilingual Operator, Central Office Operator, Change Number Operator, Charge Operator, Communications Operator, Customer Service Assistant, Customer Service Representative, Directory Assistance Operator, Directory Operator

  • $43030
  • 66%
    Job satisfaction
  • Easy
    Becoming one
  • Bad
    Job growth
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How Much Do Telephone Operators Make In 2018

In this salary guide, you will find out how much do Telephone Operators make.

After reading this, you will be able to make a decision if working as a Telephone Operator will suit your financial goals (e.g: buying a home, BMW or just your target salary goal).

Average salary

Annual salary
$43030 per year

Hourly wage
$20.690 per hour

One of the most popular questions we get from our readers here at OwlGuru is how much do Telephone Operators make per year and what is their hourly wage.

According to BLS, the average annual salary of Telephone Operators is $43030. Their salary can also be as low as $22790 if you’re still a newbie with no experience to over $66230 if you have a ton of experience under your belt.

The typical hourly pay is $20.690 and can range from $10.960 to $31.840 which also depends if you’re a newbie or a professional.

Just like any other job, the salary of A Telephone Operator will vary based on your education and experience level.

# = Over $100 per hour or $200,000 per year.
Salary rank

We wanted to make it easy for our readers to compare the salary of A Telephone Operator to all the other careers out there. So we created Salary Rank.

This compares the salary of all careers and we give them a rank of A, B, C or D depending on how high or low is their average salary.

After comparing how much do Telephone Operators make with other careers, they have a salary rank of C.

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Salary range

Highest (Top 10%)$31.840$66230
Senior (Top 25%)$27.050$56270
Middle (Mid 50%)$17.790$37000
Junior (Bottom 25%)$13.550$28180
No experience (Bottom 10%)$10.960$22790

Entry-level Telephone Operators who starts out at $28180 can expect to make $37000 after 3-5 years of experience in the field.

The bottom 10% makes less than $10.960 per hour while the top 10% makes over $31.840 per hour.

While the median wage is $37000 per annum or $17.790 per hour.

Depending on who you work for, you might also get overtime pay.

# = Over $100 per hour or $200,000 per year.

Highest paying industries

Industry nameHourly wageAnnual salary
Merchant Wholesalers, Durable Goods24.1850300
Wholesale Trade22.947620
Wired Telecommunications Carriers21.1944060
Local Government, excluding schools and hospitals19.3240190
All industries, private ownership only19.0939710
Federal, State, and Local Government18.9539410
Federal, State, and Local Government, excluding state and local schools and hospitals, and the US Postal Service18.9539410
All industries18.9239350
Management of Companies and Enterprises18.8739250
Employment Services18.2137880
Wireless Telecommunications Carriers (except Satellite)18.137640
Local government, including schools and hospitals18.0637560
Accommodation and Food Services17.8137040
Traveler Accommodation17.8137040
Educational Services, Privately owned17.7736960
Colleges, universities, and professional schools, Privately owned17.7436890
State Government, excluding schools and hospitals17.5736550
Federal, state, and local government, including government owned schools and hospitals, and the US Postal Service17.5636530
Specialty hospitals, Privately owned16.7834900
Colleges, Universities, and Professional Schools (including private, state, and local government schools)16.5434390
State government, including schools and hospitals16.5234360
Educational Services (including private, state, and local government schools)16.4534220
Junior Colleges (including private, state, and local government schools)16.4134120
Specialty (except Psychiatric and Substance Abuse) Hospitals (including private, state, and local government hospitals)16.1833660
Educational Services, State government owned16.1633610
Finance and Insurance16.0233310
Colleges, universities, and professional schools, State government owned15.8933050
Educational Services, Local government owned15.5432320
Hospitals, Privately owned15.1731560
General Medical and Surgical Hospitals, Privately owned15.1231450
Hospitals (including private, state, and local government hospitals)15.0431290
General Medical and Surgical Hospitals (including private, state, and local government hospitals)15.0131210
Health Care and Social Assistance (including private, state, and local government hospitals)14.9431070
Hospitals, State government owned14.8630910
Sector 56- Administrative and Support and Waste Management and Remediation Services14.8630900
Administrative and Support Services14.8630900
Psychiatric and Substance Abuse Hospitals, State government owned14.8530890
Psychiatric and Substance Abuse Hospitals (including private, state, and local government hospitals)14.8530890
Offices of Physicians14.6930560
Ambulatory Health Care Services14.6530480
General Medical and Surgical Hospitals, Local government owned13.5628200
Telephone Call Centers13.5328150
Hospitals, Local government owned13.4527980
Business Support Services13.3227700
Other Telecommunications12.5526110

Not all industries pay the same for Telephone Operators.

One of the easiest way to increase your salary is to change industries and find a higher paying one.

Highest paying states


Another simple way to boost your pay as A Telephone Operator is to move to a higher paying state. However moving to a higher paying state like CA doesn’t mean you will make more overall. This is because the expenses at CA may be 2x higher than where you are currently living at right now.

According to the BLS, the highest paid / most successful Telephone Operators are in the states of CA, VA, NJ, MN and MD. The average salary in CA is $49530.

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Rank: C
Salary: $28000

They operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Rank: C
Salary: $27830

They answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Rank: C
Salary: $32230

They interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Rank: C
Salary: $33890

They interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Rank: B
Salary: $37340

They issue licenses or permits to qualified applicants. Obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. May conduct oral, written, visual, or performance testing.

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