How Long Does It Take, What Degree Do You Need, and More
Telephone Operators
Telephone Operators provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
What degree do you need
High School Diploma
One of the most common questions that we always get is what major or degree do I need to become Telephone Operators or what courses do I need to take.
We also asked Telephone Operators what did they major in college or university and here are the top 5 most popular majors that came up.
The majority of Telephone Operators typically enter the occupation with a High School Diploma. There isn’t any specific educational requirement for this career.
How hard is it
You may need some previous work-related skill, knowledge or experience to be a Telephone Operator. For example, a bank teller would benefit from experience working directly with the public.
Careers in this difficulty category need anywhere from a few months to one year of on-the-job training.
License and certifications
No license or certification required
Skills required
We asked other Telephone Operators if they could only have 5 skills, what would they be. Here is what they said.
1. | Active Listening what does this mean |
2. | Speaking what does this mean |
3. | Service Orientation what does this mean |
4. | Social Perceptiveness what does this mean |
5. | Reading Comprehension what does this mean |
= Hot in-demand that most employers are looking for
Knowledge required
Just like any other job, you will need certain know-hows to excel at your job. Telephone Operators are generally very knowledgeable in these 5 key areas.
1. | Customer and Personal Service what does this mean |
2. | English Language what does this mean |
3. | Telecommunications what does this mean |
4. | Communications and Media what does this mean |
5. | Clerical what does this mean |
Learn more about Telephone Operators
Summary | |
Job Description | |
Salary | |
Requirements (You are here) | |
Quiz |
Related to Telephone Operators Requirements
Telephone Operators requirements, how to become Telephone Operators, degree required to be a Telephone Operator, Telephone Operators license and certifications, majors to be a Telephone Operator, is it hard to become a Telephone Operator and how long does it take