At Zscaler, no two days are alike. Every day brings its own set of interesting adventures. Though on a typical day, we build products that provide internet security and private access solutions with Zscaler Zero Trust Exchange to thousands of customers.

The day starts with checking emails and prioritizing the day’s work. We strive for customer happiness and that’s why customer impacting issues are always top priority. When I am not working on customer escalations, I spend my time designing and developing efficient products and features that can scale to Internet level. When I get requirements from Product Management, I start working on design and architecture, writing down thoughts on documents and then refining them, creating flow charts and diagrams to make them easy to understand. Basically, simply a very complex problem and make it easy to implement and use.

When I am not working on design, I spent my time looking at bugs in existing products and features. I also need to interview people and mentor them when they join. Then there is the fun part of the job, where we have lots of team building and fun activities. From time to time, I go for coffee with my sister team colleagues.

Everyday we have a stand up where we have discussions around team tasks along with general day to day stuff.

Pros

Exciting and challenging problem to work on. Great and smart people to work closely with. Exposure to new products and ideas due to Silicon Valley. Open communication and compassionate management.

Cons

Sometimes the scale for which we build the product can be overwhelming and must be very careful while designing and developing as it affects customer access to the Internet.

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