What Do Tellers Do (including Their Typical Day At Work)

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Job Description, Daily Responsibilities, and Work Life

Tellers

Tellers receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Salary
$32960
Becoming One
Easy
Education
No degree required
Job Satisfaction
Low
Job Growth
Low

Personality



Job Description

Job Description

Tellers receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution’s various transactions. They also balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.

Other tasks include:

  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Monitor bank vaults to ensure cash balances are correct.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Enter customers’ transactions into computers to record transactions and issue computer-generated receipts.
  • Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.

We asked Tellers how satisfied they are with their job. Here is what they said.

Job satisfaction

57%

How meaningful is this job

33%


57% of them said they were satisfied with their job and 33% said they find that their job makes the world a better place or helps to make someone else’s life better.



Typical Day At Work

On a daily basis, Tellers receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. They enter customers’ transactions into computers to record transactions and issue computer-generated receipts.

A typical day for a Teller will also include:

  • Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Monitor bank vaults to ensure cash balances are correct.
  • Answer telephones and assist customers with their questions.
  • Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

We asked some Tellers a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job? 94% said yes
How important is it to work in a team in this job? 52% said very important
Do you have group discussions everyday in this job? 77% said yes
Do you talk or work with customers everyday in this job? 51% said yes
Do you have to deal with angry customers everyday in this job? 27% said yes
Do you have to make decisions everyday in this job? 59% said yes

Other responsibilities

Besides their typical day, Tellers also count, verify, and post armored car deposits. They may also prepare work schedules for staff.

On a weekly to monthly basis, Tellers Quote unit exchange rates, following daily international rate sheets or computer displays. They might also Resolve problems or discrepancies concerning customers’ accounts.

In addition, they Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

Although specific duties may vary, many of them Order a supply of cash to meet daily needs.

To some Tellers, it is also their responsibility to Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.


Working life

Working hours

Standard 40 hour work week

Working schedule

Regular schedule like a 9 to 5

In a typical work week as a Teller, you can expect to work 40 hour work week.

Do Tellers work in an office-style work environment?

Every day
90%


Never
7%


Do Tellers work outdoors?

Never
85%


Once a year
9%



Is this right for me

Best personality for this career

The Organizers and The Entrepreneurs

People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas..

They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.

You can read more about these career personality types here.



Learn more about Tellers

Summary
Job Description (You are here)
Salary
Requirements
Quiz

Related to Tellers Job Description

Tellers job description, what do Tellers do, typical day for Tellers, what is it like to work as a Teller, how many hours do Tellers work, day to day work of a Teller

Additional resources

http://www.bls.gov/OOH/office-and-administrative-support/tellers.htm
http://www.aba.com/


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