What Do General Managers Do (including Their Typical Day At Work)

Stan T.Career, Job Description

Job Description, Daily Responsibilities, and Work Life

General Managers

General Managers plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors.

Salary
$125740
Becoming One
Hard
Education
Bachelor's degree
Job Satisfaction
Job Growth

Personality



Job Description

Job Description

General Managers plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. They also review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

Other tasks include:

  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Set prices or credit terms for goods or services based on forecasts of customer demand.
  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

We asked General Managers how satisfied they are with their job. Here is what they said.

Job satisfaction

75%

How meaningful is this job

57%


75% of them said they were satisfied with their job and 57% said they find that their job makes the world a better place or helps to make someone else’s life better.



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Typical Day At Work

On a daily basis, General Managers monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits. They direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

A typical day for a General and Operations Manager will also include:

  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

We asked some General Managers a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job? 96% said yes
How important is it to work in a team in this job? 79% said very important
Do you have group discussions everyday in this job? 95% said yes
Do you talk or work with customers everyday in this job? 52% said yes
Do you have to deal with angry customers everyday in this job? 16% said yes
Do you have to make decisions everyday in this job? 69% said yes

Other responsibilities

Besides their typical day, General Managers also establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. They may also develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

On a weekly to monthly basis, General Managers Direct non-merchandising departments of businesses, such as advertising or purchasing. They might also Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.

In addition, they Plan store layouts or design displays.

Although specific duties may vary, many of them Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

To some General Managers, it is also their responsibility to Perform personnel functions such as selection, training, or evaluation.


Working life

Working hours

More than 40 hours per week

Working schedule

Regular schedule like a 9 to 5

In a typical work week as a General and Operations Manager, you can expect to work more than 40 hours per week.

Do General Managers work in an office-style work environment?

Every day
89%


Never
8%


Do General Managers work outdoors?

Never
58%


Once a month
20%



Is this right for me

Best personality for this career

The Entrepreneurs and The Organizers

People who are suitable for this job tends to like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business..

They also like following set procedures and routines. They like working with data and details more than with ideas.

You can read more about these career personality types here.



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Related to General and Operations Managers Job Description

General and Operations Managers job description, what do General and Operations Managers do, typical day for General and Operations Managers, what is it like to work as a General and Operations Manager, how many hours do General and Operations Managers work, day to day work of a General and Operations Manager

Additional resources

http://www.bls.gov/OOH/management/top-executives.htm
http://www.csg.org/
http://www.fma.org/
http://www.amanet.org/