Gaming Supervisors
Gaming Supervisors supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.
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Job description
Gaming Supervisors supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers’ behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Greet customers and ask about the quality of service they are receiving.
- Perform paperwork required for monetary transactions.
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Salary
Gaming Supervisors with little to no experience tend to make between $26610 and $36650 while the more experienced ones can earn over $62240 per year.
Top 5 paying states | Hourly | Annual |
---|---|---|
CT | $34 | $71,320 |
MD | $28 | $58,480 |
NV | $27 | $55,390 |
DE | $26 | $54,040 |
CA | $25 | $52,620 |
One of the easiest ways to increase your salary as a Gaming Supervisor is to move to a higher paying state like CT. Right now, the highest paying states for Gaming Supervisors are CT, MD, NV, DE and CA.
However, a higher pay at CT doesn’t guarantee that you will make more because the living expenses at CT might be twice as high than where you are currently at now.
Three other factors that can increase your salary as a Gaming Supervisor is the degree you hold, the industry you work in, and lastly the company you work for.
Requirements
We asked other Gaming Supervisors what degree they had when they got the job and most of them said they had a High School Diploma followed by a College Certificate.
Other than that, we also asked them what did they major in and here are the most popular majors that came up.
Casino Management |
Pros and Cons
Here are some of the pros and cons of being a Gaming Supervisor.
PROS |
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Suitable for people who likes to start and carry out projects |
Suitable for people who wants independence and likes to work on their own and make decisions |
This career is perfect for people who love to work indoors. |
It is easy to get into this career. Some previous work-related skill, knowledge, or experience is required for this career. |
Normal working hours (40 hours per week) |
CONS |
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Not suitable for people who likes to work with designs |
Salary is below average |
What is the job like
77% of Gaming Supervisors said they were satisfied with their job and 20% said they feel like their job is making other people’s lives better.
Is this right for me
You can read more about these career personality types here.
People who are suitable for this job tends to like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business..
They also like following set procedures and routines. They like working with data and details more than with ideas.
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