How Much Do IT Support Specialists Make in 2021 (including Starting Salary)

Stan T.Career, SalaryLeave a Comment

Annual Salary, Salary Range, and Highest Paying States and Industries

Computer Support Specialists

Computer Support Specialists provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

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Table of contents
  1. Average salary
  2. Starting salary
  3. Salary rank
  4. Salary range
  5. Highest paying states
  6. Highest paying industries

Average salary

Annual salary
$57000 per year
Hourly wage
$27 per hour

Starting salary

Entry-level annual salary
$32,830 to $40,730 per year
Entry-level hourly wage
$16 to $20 per hour

Entry-level Computer User Support Specialists with little to no experience can expect to make anywhere between $32,830 to $40,730 per year or $16 to $20 per hour. Similar to any other job, their salary will increase as they gain experience.

Salary rank

Salary rank

We wanted to make it easy for our readers to compare the salary of Computer User Support Specialists to all the other careers out there. So we created Salary Rank. We compared the salary of all careers then we gave them a rank of A, B, C, or D depending on where their average salary sit in comparison to other careers.

Salary range

Level Hourly Annual
Highest (Top 10%) $43 $88,940
Senior (Top 25%) $33 $68,500
Middle (Mid 50%) $25 $52,690
Junior (Bottom 25%) $20 $40,730
No experience (Bottom 10%) $16 $32,830

Highest paying states

State Hourly Annual
DC $35 $72,010
CA $34 $70,510
MA $33 $68,680
NJ $31 $63,560
RI $30 $63,340
NY $30 $62,390
WA $30 $62,170
CT $30 $62,120
VA $30 $62,070
DE $30 $61,870

Another simple way to increase your salary as a Computer User Support Specialist is to move to a higher paying state. However moving to a higher paying state like DC doesn’t guarantee that you will make more because the expenses at DC might be much higher than where you are currently living at right now.

According to BLS, the highest paid IT Support Specialists are in the states of DC, CA, MA, NJ and RI.

Highest paying industries

Salary by industry Annual Hourly
State Government $77980 $37.49
Postal Service (Federal Government) $75140 $36.12
Waste Treatment and Disposal $73100 $35.15
Natural Gas Distribution $73010 $35.10
Other Pipeline Transportation $72190 $34.70
Support Activities for Water Transportation $69400 $33.36
Audio and Video Equipment Manufacturing $68900 $33.12
Securities, Commodity Contracts, and Other Financial Investments and Related Activities $68800 $33.08
Iron and Steel Mills and Ferroalloy Manufacturing $68040 $32.71
Deep Sea, Coastal, and Great Lakes Water Transportation $67490 $32.45
Couriers and Express Delivery Services $66560 $32.00
Electric Power Generation, Transmission and Distribution $66150 $31.80
Legal Services $65940 $31.70
Insurance and Employee Benefit Funds $65920 $31.69
Specialty Hospitals $65880 $31.67
Sound Recording Industries $65770 $31.62
Scientific Research and Development Services $65530 $31.50
Cable and Other Subscription Programming $65390 $31.44
Other Investment Pools and Funds $65010 $31.25
Pipeline Transportation of Crude Oil $64960 $31.23
Pipeline Transportation of Natural Gas $64730 $31.12
Computer and Peripheral Equipment Manufacturing $64340 $30.93
Navigational, Measuring, Electromedical, and Control Instruments Manufacturing $64290 $30.91
Metal Ore Mining $63890 $30.72
Business, Professional, Labor, Political, and Similar Organizations $63050 $30.31
Highway, Street, and Bridge Construction $62960 $30.27
Aerospace Product and Parts Manufacturing $62740 $30.16
Other Information Services $62560 $30.08
Support Activities for Animal Production $62130 $29.87
Software Publishers $61980 $29.80

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