Police, Fire and Ambulance Dispatchers: Salary, Job Description, How To Become One, and Quiz

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911 Operators career information
pros and cons of being a Police, Fire and Ambulance Dispatcher

Police, Fire and Ambulance Dispatchers

operate radio, telephone, or computer equipment at emergency response centers. Receive reports from the public of crimes, disturbances, fires, and medical or police emergencies. Relay information to law enforcement and emergency response personnel. May maintain contact with caller until responders arrive.

$43290
Salary
74%
Job Satisfaction
Easy
Becoming One
Medium
Job Growth
Suitable Personality

Police, Fire and Ambulance Dispatchers

Salary, Job Description, How To Become One, and More


In this career summary, you will find out what the job of a Police, Fire and Ambulance Dispatcher is about and what it is like.

After reading this, you will have a good idea on what the job is about and decide if this is the right career for you.



Job description

Police, Fire and Ambulance Dispatchers operate radio, telephone, or computer equipment at emergency response centers. Receive reports from the public of crimes, disturbances, fires, and medical or police emergencies. Relay information to law enforcement and emergency response personnel. May maintain contact with caller until responders arrive.


    Read more about what does a Police, Fire and Ambulance Dispatcher really do at work and what is it like being and working as one.




    Become one

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    Salary

    Average salary
    $43290 per year

    Average hourly wage
    $21 per hour


    911 Operators with little to no experience tend to make between $26590 and $32710 while the more experienced ones can earn over $51480 per year.

    Top 5 paying statesHourlyAnnual
    CA$32$65,530
    AK$29$59,640
    WA$28$57,440
    MN$27$56,490
    OR$27$56,220

    One of the easiest ways to increase your salary as a Police, Fire and Ambulance Dispatcher is to move to a higher paying state like CA. Right now, the highest paying states for 911 Operators are CA, AK, WA, MN and OR.

    However a higher pay at CA doesn’t guarantee that you will make more because the living expenses at CA might be twice as high than where you are currently at now.

    Three other factors that can increase your salary as a Police, Fire and Ambulance Dispatcher is the degree you hold, the industry you work in and lastly the company you work for.



    Requirements

    Recommended degree level
    High School Diploma (or GED)

    We asked other 911 Operators what degree they had when they got the job and most of them said they had a High School Diploma followed by an Associate’s Degree.

    Other than that, we also asked them what did they major in and here are the most popular majors that came up.

    NA

    Read more about how to become a Police, Fire and Ambulance Dispatcher and the degree, training and education you need.



    Pros and Cons

    Here are some of the pros and cons of being a Police, Fire and Ambulance Dispatcher.

    PROS
    Suitable for people who likes to follow routines
    Suitable for people who values relationships between co-workers and customers and wants to work in a friendly non-competitive environment
    This career is perfect for people who love to work indoors.
    It is easy to get into this career. Some previous work-related skill, knowledge, or experience is required for this career.
    CONS
    Not suitable for people who likes to work with designs
    Salary is below average



    What is the job like

    Job satisfaction
    74%

    Is this job meaningful
    85%


    74% of 911 Operators said they were satisfied with their job and 85% said they feel like their job is making other people’s lives better.



    Is this right for me

    Best personality for this career
    The Organizers and The Builders


    You can read more about these career personality types here.

    People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas..

    They also like work activities that include practical, hands-on problems and solutions. They like working with plants, animals, and real-world materials like wood, tools, and machinery.



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