What Do Waiters and Waitresses Do: Job Description, Responsibilities and Duties

Stanley TanLeave a Comment



daily life of a Waiter and Waitress
are Waiters and Waitresses happy with their job

Waiters and Waitresses

Other names for this job might include Banquet Captain, Banquet Server, Banquet Waiter/Waitress, Bar Waiter/Waitress, Bartender, Buffet Waiter/Waitress, Captain Waiter, Car Hop, Cashier and Waiter/Waitress, Club Waiter/Waitress


  • $23020
    Salary
  • 56%
    Job satisfaction
  • Very Easy
    Becoming one
  • Low
    Job growth
OwlGuru Rank

D



Being A Waiter and Waitress: What You Really Do


In this job description guide, you will find out what do Waiters and Waitresses do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as a Waiter and Waitress or not.



Job summary

Waiters and Waitresses take orders and serve food and beverages to patrons at tables in dining establishment.

We asked Waiters and Waitresses how satisfied they are with their job. Here is what they said.

Job satisfaction

56%

How meaningful is this job

30%


56% of them said they were satisfied with their job and 30% said they find that their job makes the world a better place or helps to make someone else’s life better.



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Typical day

On a daily basis, Waiters and Waitresses Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. They Collect payments from customers.

1 of the main responsibilities as A Waiter and Waitress is to Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Some may also Take orders from patrons for food or beverages.

In a normal work day, another thing that Waiters and Waitresses do is they Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

In addition to that, they Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required..

A typical day for A Waiter and Waitress look like this:

Enforce rules or regulations.
Process customer bills or payments.
Communicate dining or order details to kitchen personnel.
Take customer orders.

We asked some Waiters and Waitresses a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?62% said yes
Do you have to use email everyday in this job?5% said yes
How important is it to work in a team in this job?69% said very important
Do you have group discussions everyday in this job?88% said yes
Do you have to meet strict deadlines everyday in this job?20% said yes
Do you talk or work with customers everyday in this job?48% said yes
Do you have to deal with angry customers everyday in this job?30% said yes
Do you have to make decisions everyday in this job?54% said yes



Other responsibilities

Besides the “typical day” things that Waiters and Waitresses do, they Provide guests with information about local areas, including giving directions.

A typical week or month for them might include:

Provide customers with general information or assistance.



Working life

Working hours

Less than 40 hours per week

Working schedule

Regular (Set schedule and routine)


In a typical work week as A Waiter and Waitress, you can expect to work Less than 40 hours per week.

Do Waiters and Waitresses work in an office-style work environment?

Everyday
73.8%

Once a week
0.75%

Once a month
0%

Once a year
0%

Never
25.45%

Do Waiters and Waitresses work in a warehouse-style work environment?

Everyday
2.41%

Once a week
4.78%

Once a month
0.77%

Once a year
0.96%

Never
91.07%

Do Waiters and Waitresses work outdoors?

Everyday
16.28%

Once a week
0.27%

Once a month
7.46%

Once a year
0.98%

Never
75.02%



Is this right for me

Best personality for this career

The Helpers and The Persuaders


You can read more about these career personality types here.

You will like this career if you are someone who likes working with, communicating with, and teaching people. They like helping or providing service to others.

You also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.



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Career type

Food and Hospitality
Restaurants and Food/Beverage Services

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Learn more about Waiters and Waitresses

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Job Description (You are here)
Salary
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Is This Right For Me

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Related to Waiters and Waitresses Job Description

Waiters and Waitresses job description, what do Waiters and Waitresses do, typical day for Waiters and Waitresses, what is it like to work as a Waiter and Waitress, how many hours do Waiters and Waitresses work, day to day work of a Waiter and Waitress

Additional resources

http://www.bls.gov/OOH/food-preparation-and-serving/waiters-and-waitresses.htm
http://www.chrie.org/
http://www.restaurant.org/

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Waiters and Waitresses
Written by: Stanley Tan
Waiters and Waitresses take orders and serve food and beverages to patrons at tables in dining establishment.
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