What Do Tellers Do: Job Description, Responsibilities and Duties

Stanley TanLeave a Comment



daily life of a Teller
are Tellers happy with their job

Tellers

Other names for this job might include Account Representative, Bank Representative, Bank Teller, Cashier, Collection Teller, Commercial Teller, Coupon Clerk, Customer Relationship Specialist, Customer Service Associate (CSA), Customer Service Representative (CSR)


  • $27260
    Salary
  • 57%
    Job satisfaction
  • Easy
    Becoming one
  • Low
    Job growth
OwlGuru Rank

D



Being A Teller: What You Really Do


In this job description guide, you will find out what do Tellers do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as a Teller or not.



Job summary

Tellers receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution’s various transactions.

We asked Tellers how satisfied they are with their job. Here is what they said.

Job satisfaction

57%

How meaningful is this job

33%


57% of them said they were satisfied with their job and 33% said they find that their job makes the world a better place or helps to make someone else’s life better.



Become one

schools for Tellers
Interested in becoming A Teller? Find the right schools that can help you to become one. This service is free thanks to our sponsors.

Click to start becoming a Teller




Typical day

On a daily basis, Tellers Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. They Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

1 of the main responsibilities as A Teller is to Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Some may also Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.

In a normal work day, another thing that Tellers do is they Enter customers’ transactions into computers to record transactions and issue computer-generated receipts.

In addition to that, they Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank..

A typical day for A Teller look like this:

Calculate financial data.
Verify accuracy of financial or transactional data.
Execute sales or other financial transactions.
Verify accuracy of financial or transactional data.
Collect deposits, payments or fees.

We asked some Tellers a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?94% said yes
Do you have to use email everyday in this job?43% said yes
How important is it to work in a team in this job?52% said very important
Do you have group discussions everyday in this job?77% said yes
Do you have to meet strict deadlines everyday in this job?34% said yes
Do you talk or work with customers everyday in this job?51% said yes
Do you have to deal with angry customers everyday in this job?27% said yes
Do you have to make decisions everyday in this job?59% said yes



Other responsibilities

Besides the “typical day” things that Tellers do, they Process and maintain records of customer loans. They might also Count, verify, and post armored car deposits.

On a weekly to monthly basis, Tellers Issue checks to bond owners in settlement of transactions. and Quote unit exchange rates, following daily international rate sheets or computer displays.

In addition, they Prepare work schedules for staff.

A typical week or month for them might include:

Maintain financial or account records.
Verify accuracy of financial or transactional data.
Prepare cash for deposit or disbursement.
Execute sales or other financial transactions.
Prepare employee work schedules.



Working life

Working hours

40 hours per week

Working schedule

Regular (Set schedule and routine)


In a typical work week as A Teller, you can expect to work 40 hours per week.

Do Tellers work in an office-style work environment?

Everyday
76.66%

Once a week
0%

Once a month
0%

Once a year
0%

Never
23.34%

Do Tellers work in a warehouse-style work environment?

Everyday
0%

Once a week
0%

Once a month
2.52%

Once a year
0.84%

Never
96.64%

Do Tellers work outdoors?

Everyday
0%

Once a week
0%

Once a month
2.52%

Once a year
18.91%

Never
78.57%



Is this right for me

Best personality for this career

The Organizers and The Persuaders


You can read more about these career personality types here.

You will like this career if you are someone who likes following set procedures and routines. They like working with data and details more than with ideas.

You also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.



How we can help

Start your journey to be A Teller

Get the best college for Tellers


Discover the best colleges for your $$$


Find colleges have the highest earning grads


Yes, I'm sure


Rank: D
Salary: $22180

They accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Rank: B
Salary: $37340

They issue licenses or permits to qualified applicants. Obtain necessary information, record data, advise applicants on requirements, collect fees, and issue licenses. May conduct oral, written, visual, or performance testing.
Rank: C
Salary: $34890

They interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
Rank: B
Salary: $35540

They locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
Rank: C
Salary: $27830

They answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.






Trusted by over 50,000 fans

[easy-followers title=”” nofollow=”1″ total_type=”text_before” columns=”2″ template=”tinycolor”]

Career type

Office and Administration
Banking and Related Services

Other Careers Like This


Help Others Out



Learn more about Tellers

Summary
Job Description (You are here)
Salary
Requirements
Is This Right For Me

Study To Be A Teller


Related to Tellers Job Description

Tellers job description, what do Tellers do, typical day for Tellers, what is it like to work as a Teller, how many hours do Tellers work, day to day work of a Teller

Additional resources

http://www.bls.gov/OOH/office-and-administrative-support/tellers.htm
http://www.aba.com/

OwlGuru.com
OwlGuru.com is a career and college finder site. We help students to find a career and college that is right for them.
Tellers
Written by: Stanley Tan
Tellers receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
3 / 5 stars

Leave a Reply

Your email address will not be published. Required fields are marked *