What Do Interviewers Do (including Their Typical Day At Work)

Job Description

Interviewers interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms. They also ask questions in accordance with instructions to obtain various specified information, such as person’s name, address, age, religious preference, or state of residency.

Other tasks include:

• Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
• Ensure payment for services by verifying benefits with the person’s insurance provider or working out financing options.
• Compile, record, and code results or data from interview or survey, using computer or specified form.
• Review data obtained from interview for completeness and accuracy.
• Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees’ comprehension.
• Assist individuals in filling out applications or questionnaires.

We asked Interviewers how satisfied they are with their job. Here is what they said.

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61% of them said they were satisfied with their job and 65% said they find that their job makes the world a better place or helps to make someone else’s life better.

Typical Day At Work

On a daily basis, Interviewers contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person. They ask questions in accordance with instructions to obtain various specified information, such as person’s name, address, age, religious preference, or state of residency.

A typical day for an Interviewer will also include:

• Assist individuals in filling out applications or questionnaires.
• Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees’ comprehension.
• Compile, record, and code results or data from interview or survey, using computer or specified form.
• Review data obtained from interview for completeness and accuracy.
• Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.

We asked some Interviewers a few questions to find out what else does their work day look like. Here is what we found.

	Do you have telephone conversations everyday in this job?	98% said yes
	How important is it to work in a team in this job?	59% said very important
	Do you have group discussions everyday in this job?	62% said yes
	Do you talk or work with customers everyday in this job?	45% said yes
	Do you have to deal with angry customers everyday in this job?	47% said yes
	Do you have to make decisions everyday in this job?	50% said yes

Other responsibilities

Besides their typical day, Interviewers also meet with supervisor daily to submit completed assignments and discuss progress. They may also prepare reports to provide answers in response to specific problems.

On a weekly to monthly basis, Interviewers Identify and report problems in obtaining valid data. They might also Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.

In addition, they Supervise or train other staff members.

Although specific duties may vary, many of them Assist individuals in filling out applications or questionnaires.

To some Interviewers, it is also their responsibility to Ensure payment for services by verifying benefits with the person’s insurance provider or working out financing options.

Working life

Less than 40 hours per week

Regular schedule like a 9 to 5

In a typical work week as an Interviewer, you can expect to work less than 40 hours per week.

Is this right for me

People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas..

They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.

You can read more about these career personality types here.

Explore other careers

http://www.bls.gov/OOH/office-and-administrative-support/information-clerks.htm

http://www.iaap-hq.org/