What Do Insurance and Claim Adjusters Do: Job Description, Responsibilities and Duties

Stanley TanLeave a Comment



daily life of an Insurance Adjuster, Examiner and Investigator
are Insurance Adjusters, Examiners and Investigators happy with their job

Insurance Adjusters, Examiners and Investigators

Other names for this job might include Accident Investigator, Adjuster, Adjustment Clerk, Appraiser, Arson Investigator, Auto Claims Adjuster, Benefit Authorizer, Bodily Injury Adjuster, Building Appraiser, Catastrophe Claims Supervisor


  • $64300
    Salary
  • 67%
    Job satisfaction
  • Medium
    Becoming one
  • Low
    Job growth
OwlGuru Rank

B



Being An Insurance and Claim Adjuster: What You Really Do


In this job description guide, you will find out what do Insurance Adjusters, Examiners and Investigators do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as an Insurance Adjuster, Examiner and Investigator or not.



Job summary

Insurance and Claim Adjusters investigate, analyze, and determine the extent of insurance company’s liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.

We asked Insurance and Claim Adjusters how satisfied they are with their job. Here is what they said.

Job satisfaction

67%

How meaningful is this job

43%


67% of them said they were satisfied with their job and 43% said they find that their job makes the world a better place or helps to make someone else’s life better.



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Typical day

On a daily basis, Insurance and Claim Adjusters Examine claims forms and other records to determine insurance coverage. They Analyze information gathered by investigation and report findings and recommendations.

1 of the main responsibilities as An Insurance and Claim Adjuster is to Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.

Some may also Prepare report of findings of investigation.

In a normal work day, another thing that Insurance and Claim Adjusters do is they Investigate and assess damage to property and create or review property damage estimates.

In addition to that, they Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review..

A typical day for An Insurance and Claim Adjuster look like this:

Calculate data to inform organizational operations.
Investigate legal issues.
Prepare legal or investigatory documentation.
Negotiate agreements to resolve disputes.
Advise others on legal or regulatory compliance matters.

We asked some Insurance and Claim Adjusters a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?77% said yes
Do you have to use email everyday in this job?85% said yes
How important is it to work in a team in this job?33% said very important
Do you have group discussions everyday in this job?69% said yes
Do you have to meet strict deadlines everyday in this job?62% said yes
Do you talk or work with customers everyday in this job?60% said yes
Do you have to deal with angry customers everyday in this job?39% said yes
Do you have to make decisions everyday in this job?82% said yes



Other responsibilities

Besides the “typical day” things that Insurance and Claim Adjusters do, they Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims. They might also Examine titles to property to determine validity and act as company agent in transactions with property owners.

On a weekly to monthly basis, Insurance and Claim Adjusters Obtain credit information from banks and other credit services.

A typical week or month for them might include:

Interview witnesses, suspects, or claimants.
Verify accuracy of records.
Gather financial records.



Working life

Working hours

40 hours per week

Working schedule

Regular (Set schedule and routine)


In a typical work week as An Insurance and Claim Adjuster, you can expect to work 40 hours per week.

Do Insurance and Claim Adjusters work in an office-style work environment?

Everyday
77.1%

Once a week
9.79%

Once a month
1.65%

Once a year
1.65%

Never
9.8%

Do Insurance and Claim Adjusters work in a warehouse-style work environment?

Everyday
6.73%

Once a week
7.72%

Once a month
0.48%

Once a year
11.49%

Never
73.59%

Do Insurance and Claim Adjusters work outdoors?

Everyday
10.03%

Once a week
19.85%

Once a month
0.48%

Once a year
10.79%

Never
58.85%



Is this right for me

Best personality for this career

The Organizers and The Persuaders


You can read more about these career personality types here.

You will like this career if you are someone who likes following set procedures and routines. They like working with data and details more than with ideas.

You also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.



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Rank: B+
Salary: $58010

They appraise real and personal property to determine its fair value. May assess taxes in accordance with prescribed schedules.
Rank: B
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They review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.
Rank: D
Salary: $40240

They compile information and records to draw up purchase orders for procurement of materials and services.
Rank: B
Salary: $56890

They determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
Rank: C
Salary: $50120

They perform duties related to the purchase, sale or holding of securities. Duties include writing orders for stock purchases or sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.






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Career type

Business and Finance
Insurance Services

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Related to Insurance Adjusters, Examiners and Investigators Job Description

Insurance Adjusters, Examiners and Investigators job description, what do Insurance Adjusters, Examiners and Investigators do, typical day for Insurance Adjusters, Examiners and Investigators, what is it like to work as an Insurance Adjuster, Examiner and Investigator, how many hours do Insurance Adjusters, Examiners and Investigators work, day to day work of an Insurance Adjuster, Examiner and Investigator

Additional resources

http://www.bls.gov/OOH/business-and-financial/claims-adjusters-appraisers-examiners-and-investigators.htm
http://www.claim.org/index.cfm
http://www.napia.com/
http://www.theinstitutes.org/

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Insurance Adjusters, Examiners and Investigators
Written by: Stanley Tan
Insurance and Claim Adjusters investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.
4 / 5 stars

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