What Do Insurance Adjusters and Investigators Do (including Their Typical Day At Work)

Stanley TanCareer, Job DescriptionLeave a Comment

Insurance Adjusters and Investigators career information
pros and cons of being an Insurance Adjuster, Examiner and Investigator

Insurance Adjusters, Examiners and Investigators

investigate, analyze, and determine the extent of insurance company’s liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.

$67540
Salary
67%
Job Satisfaction
Hard
Becoming One
Low
Job Growth
Suitable Personality

What Do Insurance Adjusters and Investigators Do

Job Description, Daily Responsibilities, and Work Life.


In this job description guide, you will find out what do Insurance Adjusters, Examiners and Investigators do and what is their typical workday like.

After reading this, you will have a much better idea on whether you will like working as an Insurance Adjuster, Examiner and Investigator or not.




Job Description

Insurance Adjusters and Investigators investigate, analyze, and determine the extent of insurance company’s liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit. They also examine claims forms and other records to determine insurance coverage.

Other tasks include:

  • Analyze information gathered by investigation and report findings and recommendations.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Investigate and assess damage to property and create or review property damage estimates.
  • Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
  • Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
  • Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.

We asked Insurance Adjusters and Investigators how satisfied they are with their job. Here is what they said.

Job satisfaction

67%

How meaningful is this job

43%


67% of them said they were satisfied with their job and 43% said they find that their job makes the world a better place or helps to make someone else’s life better.




Become one

schools for Insurance Adjusters and Investigators
Interested in becoming An Insurance and Claim Adjuster? Find the right schools that can help you to become one. This service is free thanks to our sponsors.

View available schools





Improve Your
Test Score

Studying for a standardized test for your college admissions?

Improve your test scores on SAT, ACT, GRE, and GMAT.

Read more



Typical Day At Work

On a daily basis, Insurance Adjusters and Investigators examine claims forms and other records to determine insurance coverage. They review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.

A typical day for an Insurance Adjuster, Examiner and Investigator will also include:

  • Analyze information gathered by investigation and report findings and recommendations.
  • Investigate and assess damage to property and create or review property damage estimates.
  • Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
  • Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
  • Refer questionable claims to investigator or claims adjuster for investigation or settlement.

We asked some Insurance Adjusters and Investigators a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?77% said yes
How important is it to work in a team in this job?33% said very important
Do you have group discussions everyday in this job?69% said yes
Do you talk or work with customers everyday in this job?60% said yes
Do you have to deal with angry customers everyday in this job?39% said yes
Do you have to make decisions everyday in this job?82% said yes




Other responsibilities

Besides their “typical day”, Insurance Adjusters and Investigators examine titles to property to determine validity and act as company agent in transactions with property owners. They might also interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.

On a weekly to monthly basis, Insurance Adjusters and Investigators Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit. They also Collect evidence to support contested claims in court.

In addition, they Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.

Although specific duties may vary, many of them Refer questionable claims to investigator or claims adjuster for investigation or settlement.

To some Insurance Adjusters and Investigators, it is also their responsibility to Prepare report of findings of investigation.





Working life

Working hours

More than 40 hours per week

Working schedule

Regular schedule like a 9 to 5

In a typical work week as an Insurance Adjuster, Examiner and Investigator, you can expect to work more than 40 hours per week.

Do Insurance Adjusters and Investigators work in an office-style work environment?

Every day
75%

Never
17%

Do Insurance Adjusters and Investigators work outdoors?

Never
73%

Once a week
13%




Is this right for me

Best personality for this career

The Organizers and The Entrepreneurs


People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas..

They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.

You can read more about these career personality types here.




How we can help

Start your journey to be An Insurance and Claim Adjuster

Get the best college for Insurance Adjusters and Investigators


Discover the best colleges for your $$$


Find colleges have the highest earning grads


Yes, I'm sure





Learn more about Insurance Adjusters and Investigators

Summary
Job Description (You are here)
Salary
Requirements
Is This Right For Me

Find a college with the major you want


Related to Insurance Adjusters, Examiners and Investigators Job Description

Insurance Adjusters, Examiners and Investigators job description, what do Insurance Adjusters, Examiners and Investigators do, typical day for Insurance Adjusters, Examiners and Investigators, what is it like to work as an Insurance Adjuster, Examiner and Investigator, how many hours do Insurance Adjusters, Examiners and Investigators work, day to day work of an Insurance Adjuster, Examiner and Investigator

Additional resources

http://www.bls.gov/OOH/business-and-financial/claims-adjusters-appraisers-examiners-and-investigators.htm
http://www.claim.org/index.cfm
http://www.napia.com/
http://www.theinstitutes.org/

Leave a Reply

Your email address will not be published. Required fields are marked *