Day in the life of
Product Manager – Lilia Gorbachik
Lilia GorbachikProduct Manager
I’m a Contact Center Product Manager at Intermedia.com. A Product Manager creates products that people love, ready to buy, and refer to their friends and family.
My day depends on the current projects’ stages. But typical tasks are:
- Talking to the customers to either gather the feedback or to learn about their pain points / test the product ideas.
- Monitor the product metrics, get the insights
- Monitor the industry news
- Answering the questions from the sales and support team
- Standups with my dev teams, getting a sense of the project state
- Lots of meetings and emails
- Lots of communications with the various internal and external teams
- Working on the future products and features: explore and test the ideas, writing the visions
- Ability to create something new, that people need and love
- See the result of something you created in your mind
- Work with the amazing, creative, smart people
- Inspire people to create something new
- I work in a B2B space, so I have a unique opportunity to learn about different businesses
- Meet people from all over the world and learn from them
- It’s hard and exhausting sometimes
- Being a leader is hard, working with people is hard
- Long hours, especially in the international company
- Uncertainty. You never have enough information to make a decision.
- Mistakes and failures are a part of your daily routine. If you don’t fail enough, then you are not on the right track. 99% of your ideas will not pass the testing phase and will never be implemented.
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Product managers do a lot of research and help to coordinate many things that go into developing products. They have a variety of different responsibilities.
Salary Rank: A
Suitable Personality: The Leader