Product Manager – Lilia Gorbachik

Stan T.

Day in the life of
Product Manager – Lilia Gorbachik

Lilia Gorbachik
Product Manager

I’m a Contact Center Product Manager at A Product Manager creates products that people love, ready to buy, and refer to their friends and family.

My day depends on the current projects’ stages. But typical tasks are:

  • Talking to the customers to either gather the feedback or to learn about their pain points / test the product ideas.
  • Monitor the product metrics, get the insights
  • Monitor the industry news
  • Answering the questions from the sales and support team
  • Standups with my dev teams, getting a sense of the project state
  • Lots of meetings and emails
  • Lots of communications with the various internal and external teams
  • Working on the future products and features: explore and test the ideas, writing the visions


  • Ability to create something new, that people need and love
  • See the result of something you created in your mind
  • Work with the amazing, creative, smart people
  • Inspire people to create something new
  • I work in a B2B space, so I have a unique opportunity to learn about different businesses
  • Meet people from all over the world and learn from them


  • It’s hard and exhausting sometimes
  • Being a leader is hard, working with people is hard
  • Long hours, especially in the international company
  • Uncertainty. You never have enough information to make a decision.
  • Mistakes and failures are a part of your daily routine. If you don’t fail enough, then you are not on the right track. 99% of your ideas will not pass the testing phase and will never be implemented.
Lilia Gorbachik
Product Manager
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Product Managers

Product managers do a lot of research and help to coordinate many things that go into developing products. They have a variety of different responsibilities.

Salary: $109000
Salary Rank: A
Suitable Personality: The Leader