What Does A Telecommunications Line Installer and Repairer Do (including Their Typical Day at Work)

Stan T.Career, Overview

Salary, Job Description, How To Become One, and Quiz

Telecom Technicians

Telecom Technicians install and repair telecommunications cable, including fiber optics.

Salary
$61860
Becoming One
Easy
Education
No degree required
Job Satisfaction
Job Growth

Personality
Interest Match





Find a job you love and you will never work a day in your life.Confucius

What they do

Telecom Technicians install and repair telecommunications cable, including fiber optics.

  • Set up service for customers, installing, connecting, testing, or adjusting equipment.
  • Explain cable service to subscribers after installation and collect any installation fees that are due.
  • Travel to customers’ premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
  • Measure signal strength at utility poles, using electronic test equipment.

Typical day

On a daily basis, Telecom Technicians clean or maintain tools or test equipment. They pull up cable by hand from large reels mounted on trucks.

A typical day for a Telecommunications Line Installer and Repairer will also include:

  • String cables between structures and lines from poles, towers, or trenches and pull lines to proper tension.
  • Travel to customers’ premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
  • Compute impedance of wires from poles to houses to determine additional resistance needed for reducing signals to desired levels.
  • Explain cable service to subscribers after installation and collect any installation fees that are due.
  • Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.

Other responsibilities

Besides their typical day, Telecom Technicians also pull cable through ducts by hand or with winches. They may also dig holes for power poles, using power augers or shovels, set poles in place with cranes, and hoist poles upright, using winches.

On a weekly to monthly basis, Telecom Technicians place insulation over conductors or seal splices with moisture-proof covering. They might also install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions.

In addition, they lay underground cable directly in trenches or string it through conduits running through trenches.

Although specific duties may vary, many of them fill and tamp holes, using cement, earth, and tamping devices.

To some Telecom Technicians, it is also their responsibility to string cables between structures and lines from poles, towers, or trenches and pull lines to proper tension.

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What is the job like

Job satisfaction

Very High

Is this job meaningful

High

76% said they were satisfied with their job and 59% said they found their job meaningful.


Sebastien Coell
British Telecomms

I have worked in telecommunications for the past 15 years, working for British Telecomms in the UK.

Most of my day is taken up by communicating with customers in their house or business premises whilst undertaking tests on their line or broadband equipment to diagnose faults and or issues. I mainly work on fault rectification of broadband issues, and network line faults, these can range from water getting into the lines, damage caused by trees or third parties, or general wear and tear. I would estimate I spend 40% of the time with customers/testing lines and internal equipment, 30% working in the external network, 10% doing admin and looking at prints and network records, and 20% driving.

I started in 2005, undertaking basic faulting and installation work in less complex areas such as overhead work (from the telegraph pole to the premises), work in customer and business premises, and work in the telephone exchanges.

Within 18 months, I progressed onto working in the main underground and overhead network, working on cables supplying up to 100 customers, this can include, repair, replacement, or main cables feeding dwellings, business parks, or industrial sites.

During my day I work alone 95% of the time and work on individual customer complaints or fault reports, I then usually depending on the fault, speak to the customer and or enter their premises to undertake testing of their line.

I then undertake work along the complete network to find the fault which could be numerous things such as damage to a line by a tree, third party damage, wear and tear due to age, water ingress, etc.. often the faults can be in a cable joint.

I carry all the items needed on my van and can complete 100% of the work from the stores carried on my van.

I work at height on telegraph poles and underground in manholes, as well as in the exchange, and customers and business dwellings.

I also undertake broadband, ADSL, VDSL, and FTTC fault rectification and installation, in copper lines with speeds up to 320mbps, is also undertake connection onto fiber to the cabinet lines

I also undertake digging actives for the team.

Pros

The best part of my job is working outside and speaking to customers and the technicalities of testing and locating faults.

Cons

The worst part is intermittent faulting where the issue is not present at the time of the visit and when process changes occur at the company which can add more complexity to the job.


Pros

Suitable for people who like practical and hands-on work.

Suitable for people who want to work in a supportive work environment.

This career is perfect for people who love to work outdoors.

It is easy to get into this career. Some previous work-related skill, knowledge, or experience is required for this career.

Demand for this career is growing.

Cons

Not suitable for people who like to help and teach others.

Long working hours (More than 40 hours per week).

How much do they make

Average salary

$61860 per year

Average hourly wage

$30 per hour

Entry-level Telecom Technicians with little to no experience can expect to make anywhere between $34,180 to $41,060 per year or $16 to $20 per hour.

Salary by experience Annual Hourly
Highest (Top 10%) $97,840 $47
Senior (Top 25%) $82,030 $39
Median $58,870 $28
Junior (Bottom 25%) $41,060 $20
No experience (Bottom 10%) $34,180 $16

This table shows the top 10 highest paying industries for Telecom Technicians based on their average annual salary.

Salary by industry Annual Hourly
Management of Companies and Enterprises $70820 $34.05
Telecommunications $67490 $32.45
Cable and Other Subscription Programming $62490 $30.04
Federal Executive Branch $61830 $29.73
Computer Systems Design and Related Services $61200 $29.42
Other Specialty Trade Contractors $61050 $29.35
Electronics and Appliance Stores $60910 $29.28
Electronic and Precision Equipment Repair and Maintenance $60840 $29.25
Local Government $58440 $28.10
General Medical and Surgical Hospitals $57300 $27.55

View more salary by industries here.

Where can they work

Where can Telecom Technicians work? Here is a table showing the top 10 largest employers of Telecom Technicians including the average salary in that industry.

Employers Total Employed Annual Salary Hourly Wages
Telecommunications 75820 $67490 $32.45
Building Equipment Contractors 18100 $52050 $25.03
Utility System Construction 16490 $47210 $22.70
Electric Power Generation, Transmission and Distribution 1810 $ $*
Cable and Other Subscription Programming 1720 $62490 $30.04
Computer Systems Design and Related Services 1470 $61200 $29.42
Employment Services 1340 $51060 $24.55
Management, Scientific, and Technical Consulting Services 1110 $53010 $25.49
Local Government 1100 $58440 $28.10
Management of Companies and Enterprises 530 $70820 $34.05

What is the work day like

Working hours

Less than 40 hours
7%

40 hours
47%

More than 40 hours
46%

Working schedule

66%

34%

0%

Email

How often do you use email in this job?

Once a week
10%

Every day
40%

Telephone

How often do you have telephone conversations in this job?

Once a week
0%

Every day
88%

Group discussions

How often do you have group discussions in this job?

Once a week
1%

Every day
78%

Public speaking

How often does this job require you to do public speaking?

Never
40%

Once a year
32%

Once a month
0%

Once a week
21%

Every day
6%

Level of competition

How much competitive pressure is in this job?

Not competitive at all
0%

Slightly competitive
20%

Moderately competitive
40%

Highly competitive
23%

Extremely competitive
17%

What is the work environment like

Office-style environment

Indoors in an environmentally controlled condition

Never
12%

Once a year or more
13%

Once a month or more
18%

Once a week or more
16%

Every day
42%

Warehouse-style environment

Indoors in a non-controlled environmental condition such as a warehouse

Never
8%

Once a year or more
13%

Once a month or more
6%

Once a week or more
19%

Every day
54%

Outdoors

Outdoors exposed to all weather conditions

Never
0%

Once a year or more
0%

Once a month or more
2%

Once a week or more
14%

Every day
85%

Outdoors – Under Cover

Outdoors but under cover (e.g. structure with roof but no walls)

Never
7%

Once a year or more
13%

Once a month or more
25%

Once a week or more
24%

Every day
31%

How to become one

Difficulty to become one

Easy
You may need some previous work-related skill, knowledge, or experience. Most careers in this difficulty category usually don’t require a degree. However, you will need a few months of on-the-job training with experienced employees. Similar careers include Customer Service Representatives, Security Guards, and Bank Tellers.

Required level of education

What level of education do you need to perform the job?

Less than a High School Diploma
13%

High School Diploma or equivalent
60%

Post-Secondary Certificate
14%

Some College Courses
12%

Associate’s Degree or similar
1%

Bachelor’s Degree
0%

Post-Baccalaureate Certificate
0%

Master’s Degree
0%

Post-Master’s Certificate
0%

First Professional Degree
0%

Doctoral Degree
0%

Post-Doctoral Training
0%

Relevant majors

Communications Systems Installation and Repair Technology

A program that prepares individuals to apply technical knowledge and skills to assemble, install, operate, maintain, and repair one- and two- way communications equipment and systems, including television cable systems and mobile or stationary communication devices. Includes instruction in diagnostic techniques, the use of testing equipment and the principles of mechanics, electricity, and electronics as they relate to the repair of communications systems.

Relevant work experience

How much related work experience do you need to get hired for the job?

None
35%

1 month
0%

1 to 3 months
0%

3 to 6 months
9%

6 months to 1 year
7%

1 to 2 years
21%

2 to 4 years
17%

4 to 6 years
7%

6 to 8 years
0%

8 to 10 years
0%

Over 10 years
6%

On The Job Training

How much on the job training do you need to perform the job?

None or short demonstration
0%

1 month
16%

1 to 3 months
26%

3 to 6 months
17%

6 months to 1 year
6%

1 to 2 years
3%

2 to 4 years
23%

4 to 10 years
10%

Over 10 years
0%

Should you become one

Best personality type for this career

The Builder

People with this personality type likes practical and hands-on work. They prefer working with plants, animals, and real-world materials like wood, tools, and machinery.

The Builder
95%

People with The Builder personality type likes practical and hands-on work. They prefer working with plants, animals, and real-world materials like wood, tools, and machinery.


The Thinker
29%

People with The Thinker personality likes to work with ideas that require an extensive amount of thinking. They prefer work that requires them to solve problems mentally.


The Artist
14%

People with The Artist personality likes to work with designs and patterns. They prefer activities that require self-expression and prefer work that can be done without following a clear set of rules.


The Helper
14%

People with The Helper personality type likes to work with people and in teams. They prefer work that allows them to build relationships with others.


The Leader
43%

People with The Leader personality likes to start and work on projects. They also like leading people and making many decisions.


The Organizer
38%

People with The Organizer personality type likes to follow set procedures and routines. They prefer working with data and details more than with ideas.


You can read more about these career personality types here.

People who are suitable for this job tend to like work activities that include practical, hands-on problems and solutions. They like working with plants, animals, and real-world materials like wood, tools, and machinery.

They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk-taking and often deal with business.

Take this quiz to see if this is the right career for you.

Work Values

Which values are the most important to a person’s satisfaction for this job?

Achievement
33%

You are someone who is results oriented. You prefer work that allows you to utilize your skills and abilities while at the same time giving you a sense of accomplishment.

Working Conditions
52%

You are someone who values job security, steady employment, and good working conditions. You also prefer work that keeps you busy all the time with something different to do every day.

Recognition
33%

You are someone who values job advancement and leadership roles. You prefer work that receives recognition for the work you do and jobs that are looked up to by others in the company and your community.

Relationships
62%

You are someone who likes to provide a service to others. You prefer a work environment where you can work with your co-workers in a friendly non-competitive environment.

Support
71%

You are someone who values a company that stands behind their employees. You prefer a work environment where everyone is treated fairly and is being supported by the company.

Independence
57%

You are someone who likes to work on your own and make your own decisions. You prefer work that requires little supervision and are allowed to try out your own ideas.

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