Salary, Job Description, How To Become One, and Quiz
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Spa Managers
Spa Managers plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
Table of contents
What they do
Spa Managers plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Maintain client databases.
- Coordinate facility schedules to maximize usage and efficiency.
Typical day
On a daily basis, Spa Managers perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements. They schedule staff or supervise scheduling.
A typical day for a Spa Manager will also include:
- Schedule guest appointments.
- Sell products, services, or memberships.
- Respond to customer inquiries or complaints.
- Coordinate facility schedules to maximize usage and efficiency.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
Other responsibilities
Besides their typical day, Spa Managers also develop staff service or retail goals and guide staff in goal achievement. They may also inventory products and order new supplies.
On a weekly to monthly basis, Spa Managers train staff in the use or sale of products, programs, or activities. They might also assess employee performance and suggest ways to improve work.
In addition, they direct facility maintenance or repair.
Although specific duties may vary, many of them develop or implement marketing strategies.
To some Spa Managers, it is also their responsibility to establish spa budgets and financial goals.
What is the job like
Job satisfaction
Is this job meaningful
69% said they were satisfied with their job and 60% said they found their job meaningful.
I am the owner and spa manager at Mayflower Spa Dorking. We are a luxury bespoke day spa in the heart of the Surrey hills, offering a menu of exquisite spa and beauty treatments.
My key responsibilities:
- Looking after my clients and making sure they have the best experience possible
- Looking after my therapists to make sure they enjoy their work
- Ensuring all standards of best practice are maintained
- Ensuring the smooth and profitable running of the spa
My day is far from routine and boring. It can start with the coffee run for the girls, hugs for a team member who is upset, hugs for a client who is upset, attending to paperwork, cash up, receipts, orders, invoices, appraisals, risk assessments and social media. We are a partnership-run business so we don’t have a HR or marketing department. We do this ourselves! Plus I answer the phone, take bookings, move bookings, reply to emails and think of social media content plus I may be required to do a massage or wax a bikini line! All in a days work!
Pros
- Working in a calm, relaxing environment surrounded by chilled out clients
- Doing a job I love with super people
- Drawing in the aroma that flows throughout our spa
- Being able to use as many delicious products as humanly possible
- Feeling proud of our achievement every day
Cons
- Maintaining my smiley face all day!
- Maintaining a chilled out exterior whilst my brain is juggling a million thoughts
Pros
Suitable for people who like to start and carry out projects.
Suitable for people who want independence and like to work on their own and make decisions.
This career is perfect for people who love to work indoors.
It is not too difficult to get into this career. Previous work-related skill, knowledge, or experience is required for this career.
Cons
Not suitable for people who like to solve problems mentally.
Salary is below average.
Long working hours (More than 40 hours per week).
How much do they make
Average salary
Average hourly wage
Entry-level Spa Managers with little to no experience can expect to make anywhere between $26,620 to $32,820 per year or $13 to $16 per hour.
| Salary by experience | Annual | Hourly |
|---|---|---|
| Highest (Top 10%) | $69,910 | $34 |
| Senior (Top 25%) | $55,430 | $27 |
| Median | $42,000 | $20 |
| Junior (Bottom 25%) | $32,820 | $16 |
| No experience (Bottom 10%) | $26,620 | $13 |
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What is the work day like
Working hours
Working schedule
How often do you use email in this job?
Telephone
How often do you have telephone conversations in this job?
Group discussions
How often do you have group discussions in this job?
Public speaking
How often does this job require you to do public speaking?
Level of competition
How much competitive pressure is in this job?
What is the work environment like
Office-style environment
Indoors in an environmentally controlled condition
Warehouse-style environment
Indoors in a non-controlled environmental condition such as a warehouse
Outdoors
Outdoors exposed to all weather conditions
Outdoors – Under Cover
Outdoors but under cover (e.g. structure with roof but no walls)
How to become one
Difficulty to become one
Required level of education
What level of education do you need to perform the job?
Relevant majors
Relevant work experience
How much related work experience do you need to get hired for the job?
On The Job Training
How much on the job training do you need to perform the job?
Should you become one
Best personality type for this career
People with this personality likes to start and work on projects. They also like leading people and making many decisions.
People with The Builder personality type likes practical and hands-on work. They prefer working with plants, animals, and real-world materials like wood, tools, and machinery.
People with The Thinker personality likes to work with ideas that require an extensive amount of thinking. They prefer work that requires them to solve problems mentally.
People with The Artist personality likes to work with designs and patterns. They prefer activities that require self-expression and prefer work that can be done without following a clear set of rules.
People with The Helper personality type likes to work with people and in teams. They prefer work that allows them to build relationships with others.
People with The Leader personality likes to start and work on projects. They also like leading people and making many decisions.
People with The Organizer personality type likes to follow set procedures and routines. They prefer working with data and details more than with ideas.
You can read more about these career personality types here.
People who are suitable for this job tend to like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk-taking and often deal with business.
They also like following set procedures and routines. They like working with data and details more than with ideas.
Take this quiz to see if this is the right career for you.
Work Values
Which values are the most important to a person’s satisfaction for this job?
You are someone who is results oriented. You prefer work that allows you to utilize your skills and abilities while at the same time giving you a sense of accomplishment.
You are someone who values job security, steady employment, and good working conditions. You also prefer work that keeps you busy all the time with something different to do every day.
You are someone who values job advancement and leadership roles. You prefer work that receives recognition for the work you do and jobs that are looked up to by others in the company and your community.
You are someone who likes to provide a service to others. You prefer a work environment where you can work with your co-workers in a friendly non-competitive environment.
You are someone who values a company that stands behind their employees. You prefer a work environment where everyone is treated fairly and is being supported by the company.
You are someone who likes to work on your own and make your own decisions. You prefer work that requires little supervision and are allowed to try out your own ideas.
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