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Ushers, Lobby Attendants and Ticket Takers
Other names for this job might include Admittance Attendant, Attractions Associate, Children’s Attendant, Concessionist, Docent, Door Attendant, Door Captain, Door Tender, Doorperson, Drive-in Theater Attendant
- $21060Salary
- 69%Job satisfaction
- Very EasyBecoming one
- LowJob growth
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Being An Usher and Lobby Attendant: What You Really Do
Table of Contents
2. Typical Day
3. Other Responsibilities
4. Working Life
5. Is This Right For Me
6. Related Careers
In this job description guide, you will find out what do Ushers, Lobby Attendants and Ticket Takers do and what is their typical work day like.
After reading this, you will have a much better idea on whether you will like working as an Usher, Lobby Attendant and Ticket Taker or not.
Job summary
Ushers and Lobby Attendants assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
We asked Ushers and Lobby Attendants how satisfied they are with their job. Here is what they said.
69%
60%
69% of them said they were satisfied with their job and 60% said they find that their job makes the world a better place or helps to make someone else’s life better.
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Typical day
On a daily basis, Ushers and Lobby Attendants Greet patrons attending entertainment events. They Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
1 of the main responsibilities as An Usher and Lobby Attendant is to Maintain order and ensure adherence to safety rules.
Some may also Settle seating disputes or help solve other customer concerns.
In a normal work day, another thing that Ushers and Lobby Attendants do is they Assist patrons in finding seats, lighting the way with flashlights, if necessary.
In addition to that, they Search for lost articles or for parents of lost children..
A typical day for An Usher and Lobby Attendant look like this:
| Greet customers, patrons, or visitors. |
| Verify patron or staff credentials. |
| Monitor environment to ensure safety. |
We asked some Ushers and Lobby Attendants a few questions to find out what else does their work day look like. Here is what we found.
| Do you have telephone conversations everyday in this job? | 57% said yes | |
| Do you have to use email everyday in this job? | 19% said yes | |
| How important is it to work in a team in this job? | 39% said very important | |
| Do you have group discussions everyday in this job? | 87% said yes | |
| Do you have to meet strict deadlines everyday in this job? | 13% said yes | |
| Do you talk or work with customers everyday in this job? | 69% said yes | |
| Do you have to deal with angry customers everyday in this job? | 35% said yes | |
| Do you have to make decisions everyday in this job? | 44% said yes |
Other responsibilities
Besides the “typical day” things that Ushers and Lobby Attendants do, they Work with others to change advertising displays. They might also Manage inventory or sale of artist merchandise.
On a weekly to monthly basis, Ushers and Lobby Attendants Schedule or manage staff, such as volunteer usher corps.
Working life
Less than 40 hours per week
Regular (Set schedule and routine)
In a typical work week as An Usher and Lobby Attendant, you can expect to work Less than 40 hours per week.
Do Ushers and Lobby Attendants work in an office-style work environment?
Do Ushers and Lobby Attendants work in a warehouse-style work environment?
Do Ushers and Lobby Attendants work outdoors?
Is this right for me
The Helpers and The Organizers
You can read more about these career personality types here.
You will like this career if you are someone who likes working with, communicating with, and teaching people. They like helping or providing service to others.
You also like following set procedures and routines. They like working with data and details more than with ideas.
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Related to Ushers, Lobby Attendants and Ticket Takers Job Description
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Additional resources
http://www.bls.gov/oes/current/oes393031.htm