What Do Ushers and Lobby Attendants Do: Job Description, Responsibilities and Duties

Stanley TanLeave a Comment



daily life of an Usher, Lobby Attendant and Ticket Taker
are Ushers, Lobby Attendants and Ticket Takers happy with their job

Ushers, Lobby Attendants and Ticket Takers

Other names for this job might include Admittance Attendant, Attractions Associate, Children’s Attendant, Concessionist, Docent, Door Attendant, Door Captain, Door Tender, Doorperson, Drive-in Theater Attendant


  • $21060
    Salary
  • 69%
    Job satisfaction
  • Very Easy
    Becoming one
  • Low
    Job growth
OwlGuru Rank

D



Being An Usher and Lobby Attendant: What You Really Do


In this job description guide, you will find out what do Ushers, Lobby Attendants and Ticket Takers do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as an Usher, Lobby Attendant and Ticket Taker or not.



Job summary

Ushers and Lobby Attendants assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

We asked Ushers and Lobby Attendants how satisfied they are with their job. Here is what they said.

Job satisfaction

69%

How meaningful is this job

60%


69% of them said they were satisfied with their job and 60% said they find that their job makes the world a better place or helps to make someone else’s life better.



Become one

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Typical day

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On a daily basis, Ushers and Lobby Attendants Greet patrons attending entertainment events. They Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

1 of the main responsibilities as An Usher and Lobby Attendant is to Maintain order and ensure adherence to safety rules.

Some may also Settle seating disputes or help solve other customer concerns.

In a normal work day, another thing that Ushers and Lobby Attendants do is they Assist patrons in finding seats, lighting the way with flashlights, if necessary.

In addition to that, they Search for lost articles or for parents of lost children..

A typical day for An Usher and Lobby Attendant look like this:

Greet customers, patrons, or visitors.
Verify patron or staff credentials.
Monitor environment to ensure safety.

We asked some Ushers and Lobby Attendants a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?57% said yes
Do you have to use email everyday in this job?19% said yes
How important is it to work in a team in this job?39% said very important
Do you have group discussions everyday in this job?87% said yes
Do you have to meet strict deadlines everyday in this job?13% said yes
Do you talk or work with customers everyday in this job?69% said yes
Do you have to deal with angry customers everyday in this job?35% said yes
Do you have to make decisions everyday in this job?44% said yes



Other responsibilities

Besides the “typical day” things that Ushers and Lobby Attendants do, they Work with others to change advertising displays. They might also Manage inventory or sale of artist merchandise.

On a weekly to monthly basis, Ushers and Lobby Attendants Schedule or manage staff, such as volunteer usher corps.

Sell products or services.Maintain supply or equipment inventories.Supervise service workers.Assign duties or work schedules to employees.


Working life

Working hours

Less than 40 hours per week

Working schedule

Regular (Set schedule and routine)


In a typical work week as An Usher and Lobby Attendant, you can expect to work Less than 40 hours per week.

Do Ushers and Lobby Attendants work in an office-style work environment?

Everyday
89.29%

Once a week
5.2%

Once a month
0%

Once a year
4.77%

Never
0.74%

Do Ushers and Lobby Attendants work in a warehouse-style work environment?

Everyday
0%

Once a week
7.05%

Once a month
0%

Once a year
18.41%

Never
74.54%

Do Ushers and Lobby Attendants work outdoors?

Everyday
0%

Once a week
11.84%

Once a month
1.85%

Once a year
24.24%

Never
62.07%



Is this right for me

Best personality for this career

The Helpers and The Organizers


You can read more about these career personality types here.

You will like this career if you are someone who likes working with, communicating with, and teaching people. They like helping or providing service to others.

You also like following set procedures and routines. They like working with data and details more than with ideas.



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They facilitate food service. Clean tables, remove dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.






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Learn more about Ushers and Lobby Attendants

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Job Description (You are here)
Salary
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Is This Right For Me

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Related to Ushers, Lobby Attendants and Ticket Takers Job Description

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Additional resources

http://www.bls.gov/oes/current/oes393031.htm

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Ushers, Lobby Attendants and Ticket Takers
Written by: Stanley Tan
Ushers and Lobby Attendants assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
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