What Do Automotive Service Attendants Do (including Their Typical Day At Work)

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Job Description, Daily Responsibilities, and Work Life.

Job Description

Automotive Service Attendants service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires. They also collect cash payments from customers and make change or charge purchases to customers’ credit cards and provide customers with receipts.

Other tasks include:

  • Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
  • Prepare daily reports of fuel, oil, and accessory sales.
  • Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
  • Clean windshields.
  • Clean parking areas, offices, restrooms, or equipment and remove trash.
  • Order stock and price and shelve incoming goods.

We asked Automotive Service Attendants how satisfied they are with their job. Here is what they said.

Job satisfaction

61%

How meaningful is this job

47%


61% of them said they were satisfied with their job and 47% said they find that their job makes the world a better place or helps to make someone else’s life better.



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Typical Day At Work

On a daily basis, Automotive Service Attendants collect cash payments from customers and make change or charge purchases to customers’ credit cards and provide customers with receipts. They clean windshields.

A typical day for an Automotive and Watercraft Service Attendant will also include:

  • Prepare daily reports of fuel, oil, and accessory sales.
  • Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
  • Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
  • Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
  • Clean parking areas, offices, restrooms, or equipment and remove trash.

We asked some Automotive Service Attendants a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?70% said yes
How important is it to work in a team in this job?31% said very important
Do you have group discussions everyday in this job?76% said yes
Do you talk or work with customers everyday in this job?52% said yes
Do you have to deal with angry customers everyday in this job?33% said yes
Do you have to make decisions everyday in this job?50% said yes

Other responsibilities

Besides their typical day, Automotive Service Attendants also order stock and price and shelve incoming goods. They may also test and charge batteries.

On a weekly to monthly basis, Automotive Service Attendants Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels. They might also Operate car washes.

In addition, they Provide customers with information about local roads or highways.

Although specific duties may vary, many of them Prepare daily reports of fuel, oil, and accessory sales.

To some Automotive Service Attendants, it is also their responsibility to Clean parking areas, offices, restrooms, or equipment and remove trash.


Working life

Working hours

More than 40 hours per week

Working schedule

Regular schedule like a 9 to 5

In a typical work week as an Automotive and Watercraft Service Attendant, you can expect to work more than 40 hours per week.

Do Automotive Service Attendants work in an office-style work environment?

Never
97%


Every day
1%


Do Automotive Service Attendants work outdoors?

Every day
77%


Once a month
12%



Is this right for me

Best personality for this career

The Builders and The Organizers

People who are suitable for this job tends to like work activities that include practical, hands-on problems and solutions. They like working with plants, animals, and real-world materials like wood, tools, and machinery..

They also like following set procedures and routines. They like working with data and details more than with ideas.

You can read more about these career personality types here.




Learn more about Automotive Service Attendants

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Related to Automotive and Watercraft Service Attendants Job Description

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Additional resources

http://www.bls.gov/oes/current/oes536031.htm


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