What Do Postmasters Do: Job Description, Responsibilities and Duties

Stanley TanLeave a Comment



daily life of a Postmaster and Mail Superintendent
are Postmasters and Mail Superintendents happy with their job

Postmasters and Mail Superintendents

Other names for this job might include Branch Manager, Computerized Forwarding System Supervisor, Customer Service Manager, Customer Service Supervisor, Delivery Supervisor, Distribution Operation Supervisor (SDO), Distribution Operations Manager, Mail Delivery Supervisor, Mail Superintendent, Operations Supervisor


  • $70540
    Salary
  • 75%
    Job satisfaction
  • Medium
    Becoming one
  • Bad
    Job growth
OwlGuru Rank

B+



Being A Postmaster: What You Really Do


In this job description guide, you will find out what do Postmasters and Mail Superintendents do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as a Postmaster and Mail Superintendent or not.



Job summary

Postmasters plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

We asked Postmasters how satisfied they are with their job. Here is what they said.

Job satisfaction

75%

How meaningful is this job

62%


75% of them said they were satisfied with their job and 62% said they find that their job makes the world a better place or helps to make someone else’s life better.



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Typical day

On a daily basis, Postmasters Organize and supervise activities such as the processing of incoming and outgoing mail. They Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.

1 of the main responsibilities as A Postmaster is to Resolve customer complaints.

Some may also Prepare employee work schedules.

In a normal work day, another thing that Postmasters do is they Prepare and submit detailed and summary reports of post office activities to designated supervisors.

In addition to that, they Issue and cash money orders..

A typical day for A Postmaster look like this:

Direct organizational operations, projects, or services.
Direct administrative or support services.
Direct organizational operations, projects, or services.
Resolve customer complaints or problems.

We asked some Postmasters a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?93% said yes
Do you have to use email everyday in this job?91% said yes
How important is it to work in a team in this job?57% said very important
Do you have group discussions everyday in this job?94% said yes
Do you have to meet strict deadlines everyday in this job?78% said yes
Do you talk or work with customers everyday in this job?74% said yes
Do you have to deal with angry customers everyday in this job?21% said yes
Do you have to make decisions everyday in this job?75% said yes



Other responsibilities

Besides the “typical day” things that Postmasters do, they Negotiate labor disputes. They might also Collect rents for post office boxes.

A typical week or month for them might include:

Negotiate labor disputes.
Collect payments for goods or services.



Working life

Working hours

More than 40 hours per week

Working schedule

Regular (Set schedule and routine)


In a typical work week as A Postmaster, you can expect to work More than 40 hours per week.

Do Postmasters work in an office-style work environment?

Everyday
92.73%

Once a week
7.27%

Once a month
0%

Once a year
0%

Never
0%

Do Postmasters work in a warehouse-style work environment?

Everyday
8.45%

Once a week
2.37%

Once a month
16.2%

Once a year
7.46%

Never
65.52%

Do Postmasters work outdoors?

Everyday
5.05%

Once a week
21.92%

Once a month
8.68%

Once a year
16.2%

Never
48.15%



Is this right for me

Best personality for this career

The Persuaders and The Organizers


You can read more about these career personality types here.

You will like this career if you are someone who likes starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.

You also like following set procedures and routines. They like working with data and details more than with ideas.



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Yes, I'm sure


Rank: B+
Salary: $54400

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Rank: A+
Salary: $117200

They plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
Rank: D
Salary: $48980

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Career type

Management
Governance, Public Management and Administration

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Learn more about Postmasters

Summary
Job Description (You are here)
Salary
Requirements
Is This Right For Me

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Related to Postmasters and Mail Superintendents Job Description

Postmasters and Mail Superintendents job description, what do Postmasters and Mail Superintendents do, typical day for Postmasters and Mail Superintendents, what is it like to work as a Postmaster and Mail Superintendent, how many hours do Postmasters and Mail Superintendents work, day to day work of a Postmaster and Mail Superintendent

Additional resources

http://www.bls.gov/oes/current/oes119131.htm

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Postmasters and Mail Superintendents
Written by: Stanley Tan
Postmasters plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
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