Job Description, Daily Responsibilities, and Work Life
ATM Technicians
ATM Technicians repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Table of Contents
Job Description
ATM Technicians repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines. They also reassemble machines after making repairs or replacing parts.
Other tasks include:
- Converse with customers to determine details of equipment problems.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
- Advise customers concerning equipment operation, maintenance, or programming.
- Align, adjust, or calibrate equipment according to specifications.
- Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
- Travel to customers’ stores or offices to service machines or to provide emergency repair service.
We asked ATM Technicians how satisfied they are with their job. Here is what they said.
59%
41%
59% of them said they were satisfied with their job and 41% said they find that their job makes the world a better place or helps to make someone else’s life better.
Typical Day At Work
On a daily basis, ATM Technicians maintain records of equipment maintenance work or repairs. They disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
A typical day for a Computer, Automated Teller and Office Machine Repairer will also include:
- Reassemble machines after making repairs or replacing parts.
- Analyze equipment performance records to assess equipment functioning.
- Operate machines to test functioning of parts or mechanisms.
- Converse with customers to determine details of equipment problems.
- Travel to customers’ stores or offices to service machines or to provide emergency repair service.
We asked some ATM Technicians a few questions to find out what else does their work day look like. Here is what we found.
Do you have telephone conversations everyday in this job? | 94% said yes | |
How important is it to work in a team in this job? | 21% said very important | |
Do you have group discussions everyday in this job? | 76% said yes | |
Do you talk or work with customers everyday in this job? | 63% said yes | |
Do you have to deal with angry customers everyday in this job? | 7% said yes | |
Do you have to make decisions everyday in this job? | 63% said yes |
Other responsibilities
Besides their typical day, ATM Technicians also calibrate testing instruments. They may also test new systems to ensure that they are in working order.
On a weekly to monthly basis, ATM Technicians Install and configure new equipment, including operating software or peripheral equipment. They might also Maintain parts inventories and order any additional parts needed for repairs.
In addition, they Fill machines with toners, inks, or other duplicating fluids.
Although specific duties may vary, many of them Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
To some ATM Technicians, it is also their responsibility to Assemble machines according to specifications, using hand or power tools and measuring devices.
Working life
Standard 40 hour work week
Regular schedule like a 9 to 5
In a typical work week as a Computer, Automated Teller and Office Machine Repairer, you can expect to work 40 hour work week.
Is this right for me
The Builders and The Organizers
People who are suitable for this job tends to like work activities that include practical, hands-on problems and solutions. They like working with plants, animals, and real-world materials like wood, tools, and machinery..
They also like following set procedures and routines. They like working with data and details more than with ideas.
You can read more about these career personality types here.
Learn more about ATM Technicians
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