Careers For People Who Know About Customer and Personal Service

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What these careers require you to know

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Career name Avg salary

Property Claims Examiners

review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. Report overpayments, underpayments, and other irregularities. Confer with legal counsel on claims requiring litigation.
70650

Insurance Adjusters and Investigators

investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.
70650

Insurance Sales Agents

sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.
69100

Park Naturalists

plan, develop, and conduct programs to inform public of historical, natural, and scientific features of national, state, or local park.
69020

Auto Damage Appraisers

appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.
68540

Advertising Sales Agents

sell or solicit advertising space, time, or media in publications, signage, TV, radio, or Internet establishments or public spaces.
68040

Fire Inspectors

inspect buildings and equipment to detect fire hazards and enforce state and local regulations.
67680

Training Specialists

design or conduct work-related training and development programs to improve individual skills or organizational performance. May analyze organizational training needs or evaluate training effectiveness.
67440

Respiratory Therapists

assess, treat, and care for patients with breathing disorders. Assume primary responsibility for all respiratory care modalities, including the supervision of respiratory therapy technicians. Initiate and conduct therapeutic procedures; maintain patient records; and select, assemble, check, and operate equipment.
65640

Lodging Managers

plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
65270

Radiologic Technologists

take x-rays and CAT scans or administer nonradioactive materials into patient's bloodstream for diagnostic or research purposes. Includes radiologic technologists and technicians who specialize in other scanning modalities.
64840

Fundraisers

organize activities to raise funds or otherwise solicit and gather monetary donations or other gifts for an organization. May design and produce promotional materials. May also raise awareness of the organization's work, goals, and financial needs.
64550

Dietitians and Nutritionists

plan and conduct food service or nutritional programs to assist in the promotion of health and control of disease. May supervise activities of a department providing quantity food services, counsel individuals, or conduct nutritional research.
64150

Audio-Visual Collections Specialists

prepare, plan, and operate multimedia teaching aids for use in education. May record, catalogue, and file materials.
63560

Librarians

administer libraries and perform related library services. Work in a variety of settings, including public libraries, educational institutions, museums, corporations, government agencies, law firms, non-profit organizations, and healthcare providers. Tasks may include selecting, acquiring, cataloguing, classifying, circulating, and maintaining library materials; and furnishing reference, bibliographical, and readers' advisory services. May perform in-depth, strategic research, and synthesize, analyze, edit, and filter information. May set up or work with databases and information systems to catalogue and access information.
63560

Occupational Therapy Assistants

assist occupational therapists in providing occupational therapy treatments and procedures. May, in accordance with State laws, assist in development of treatment plans, carry out routine functions, direct activity programs, and document the progress of treatments. Generally requires formal training.
63420

Real Estate Sales Agents

rent, buy, or sell property for clients. Perform duties such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.
62990

SODA Counselors

advise and assist students and provide educational and vocational guidance services.
62320

Tax Examiners

determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
62040

Office Administration Supervisors

directly supervise and coordinate the activities of clerical and administrative support workers.
62010
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