Careers For People Who Know About Customer and Personal Service

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What these careers require you to know

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Career name Avg salary

Funeral Attendants

perform a variety of tasks during funeral, such as placing casket in parlor or chapel prior to service, arranging floral offerings or lights around casket, directing or escorting mourners, closing casket, and issuing and storing funeral equipment.
31130

Vet Assistants

feed, water, and examine pets and other nonfarm animals for signs of illness, disease, or injury in laboratories and animal hospitals and clinics. Clean and disinfect cages and work areas, and sterilize laboratory and surgical equipment. May provide routine postoperative care, administer medication orally or topically, or prepare samples for laboratory examination under the supervision of veterinary or laboratory animal technologists or technicians, veterinarians, or scientists.
30980

Recreation Workers

conduct recreation activities with groups in public, private, or volunteer agencies or recreation facilities. Organize and promote activities, such as arts and crafts, sports, games, music, dramatics, social recreation, camping, and hobbies, taking into account the needs and interests of individual members.
30960

Retail Salespersons

sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
30940

Hand Sewers

sew, join, reinforce, or finish, usually with needle and thread, a variety of manufactured items. Includes weavers and stitchers.
30790

Clerical Library Assistants

compile records, and sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
30740

Ambulance Drivers and Attendants

drive ambulance or assist ambulance driver in transporting sick, injured, or convalescent persons. Assist in lifting patients.
30700

Floral Designers

design, cut, and arrange live, dried, or artificial flowers and foliage.
30670

Physical Therapist Aides

under close supervision of a physical therapist or physical therapy assistant, perform only delegated, selected, or routine tasks in specific situations. These duties include preparing the patient and the treatment area.
30110

Gaming Cage Workers

in a gambling establishment, conduct financial transactions for patrons. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.
29700

Baggage Porters and Bellhops

handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
29060

Manicurists and Pedicurists

clean and shape customers' fingernails and toenails. May polish or decorate nails.
29010

Bartenders

mix and serve drinks to patrons, directly or through waitstaff.
28910

Automotive Service Attendants

service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, refill antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.
28150

Parking Lot Attendants

park vehicles or issue tickets for customers in a parking lot or garage. May park or tend vehicles in environments such as a car dealership or rental car facility. May collect fee.
27910

Waiters and Waitresses

take orders and serve food and beverages to patrons at tables in dining establishment.
27470

Sports Book Writers and Runners

post information enabling patrons to wager on various races and sporting events. Assist in the operation of games such as keno and bingo. May operate random number-generating equipment and announce the numbers for patrons. Receive, verify, and record patrons' wagers. Scan and process winning tickets presented by patrons and pay out winnings for those wagers.
27130

Lifeguards

monitor recreational areas, such as pools, beaches, or ski slopes, to provide assistance and protection to participants.
27050

Hotel, Motel and Resort Desk Clerks

accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
26900

Laundry and Dry-Cleaning Workers

operate or tend washing or dry-cleaning machines to wash or dry-clean industrial or household articles, such as cloth garments, suede, leather, furs, blankets, draperies, linens, rugs, and carpets. Includes spotters and dyers of these articles.
26600
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