Careers For People Who Know About Customer and Personal Service

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What these careers require you to know

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Career name Avg salary

Veterinary Technologists and Technicians

perform medical tests in a laboratory environment for use in the treatment and diagnosis of diseases in animals. Prepare vaccines and serums for prevention of diseases. Prepare tissue samples, take blood samples, and execute laboratory tests, such as urinalysis and blood counts. Clean and sterilize instruments and materials and maintain equipment and machines. May assist a veterinarian during surgery.
37860

General Office Clerks

perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
37770

Order Clerks

receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
37660

Phlebotomists

draw blood for tests, transfusions, donations, or research. May explain the procedure to patients and assist in the recovery of patients with adverse reactions.
37280

Medical Assistants

perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.
36930

Preschool Teachers

instruct preschool-aged students, following curricula or lesson plans, in activities designed to promote social, physical, and intellectual growth.
36550

Pharmacy Technicians

prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders.
36450

Mobile Home Installers

move or install mobile homes or prefabricated buildings.
36360

Parts Salespersons

sell spare and replacement parts and equipment in repair shop or parts store.
36350

Data Entry Keyers

operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
35850

Concierges

assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
35310

Counter and Rental Clerks

receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
34700

Switchboard Operators

operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
33980

Bicycle Repairers

repair and service bicycles.
33530

Residential Advisors

coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.
33430

Tellers

receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
32960

Receptionists

answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
32410

Pharmacy Aides

record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.
32250

Tour Guides

escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
32200

Travel Guides

plan, organize, and conduct long-distance travel, tours, and expeditions for individuals and groups.
32200
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