What these careers require you to know
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.| Career name | Avg salary | |
|---|---|---|
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provide skincare treatments to face and body to enhance an individual's appearance. Includes electrologists and laser hair removal specialists. | 41230 |
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prepare, sterilize, install, or clean laboratory or healthcare equipment. May perform routine laboratory tasks and operate or inspect equipment. | 41070 |
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locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts. | 40630 |
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diagnose, adjust, repair, or overhaul motorcycles, scooters, mopeds, dirt bikes, or similar motorized vehicles. | 40390 |
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assess injuries, administer emergency medical care, and extricate trapped individuals. Transport injured or sick persons to medical facilities. | 40370 |
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apply or release chemical solutions or toxic gases and set traps to kill or remove pests and vermin that infest buildings and surrounding areas. | 40350 |
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compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence. | 40070 |
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assist ophthalmologists by performing ophthalmic clinical functions. May administer eye exams, administer eye medications, and instruct the patient in care and use of corrective lenses. | 40010 |
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direct an organization's security functions, including physical security and safety of employees, facilities, and assets. | 39910 |
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plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures. | 39910 |
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interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications. | 39870 |
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replace or repair broken windshields and window glass in motor vehicles. | 39660 |
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Photographic Process Workers and Processing Machine Operators perform work involved in developing and processing photographic images from film or digital media. May perform precision tasks such as editing photographic negatives and prints. |
39390 |
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provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls. | 39340 |
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perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence. | 39000 |
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assist patients in obtaining services, understanding policies and making health care decisions. | 38510 |
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interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support. | 38510 |
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assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care. | 38230 |
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provide barbering services, such as cutting, trimming, shampooing, and styling hair; trimming beards; or giving shaves. | 38050 |
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train animals for riding, harness, security, performance, or obedience, or for assisting persons with disabilities. Accustom animals to human voice and contact, and condition animals to respond to commands. Train animals according to prescribed standards for show or competition. May train animals to carry pack loads or work as part of pack team. | 37950 |