In this guide for the best schools for Customer Service Management you will find out:
What this degree is about
Careers you can do with this degree
The best schools for Customer Service Management
Our top 5 featured schools for Customer Service Management
What This Degree Is About
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.