In this day in the life guide, you will find out:
- What does a day as Telephone Operators looks like
- What do they do every day
- How many hours do they work
The purpose of this is to give you a clear picture of this career so you can make a better career decision on whether this career is suitable for you or not.
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Typical Day for Telephone Operators
Here is a list of tasks that Telephone Operators do every day.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
- Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- How many hours do Telephone Operators work per week? 40 hours per week
- What is the work schedule like? Regular (Set schedule and routine)
Indoors, Environmentally Controlled
Learn more about Telephone Operators
Related careers to Telephone Operators
This career is also closely related to 411 Directory Assistance Operator, Bilingual Operator, Central Office Operator, Change Number Operator, Charge Operator, Communications Operator, Customer Service Assistant, Customer Service Representative, Directory Assistance Operator or Directory Operator.