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Telemarketers
Other names for this job might include Appointment Setter, Busines Development Representative, Call Center Agent, Call Center Operator, Call Center Representative, Customer Service Representative (CSR), Donation Worker, Inbound Telemarketer, Inside Sales Representative, Outbound Telemarketer
- $26470Salary
- 50%Job satisfaction
- EasyBecoming one
- MediumJob growth
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Be A Telemarketer: What You Really Need
Table of Contents
In this requirements guide for Telemarketers, you will find out what do you need to become a Telemarketer and what it takes to become one.
After reading this, you will be able to plan for your future if you want to be a Telemarketer.
Degree required
High School Diploma
Generally, employers are looking for Telemarketers who have a High School Diploma. They also prefer someone who is good in Speaking and Persuasion.
1 common question that we always get is what major or degree do I need to become A Telemarketer or what courses do I need to take.
We did a survey to ask other Telemarketers what did they major in college or university and here are the most popular majors that came up.
| No degree required |
The majority of Telemarketers typically enter the occupation with a high school diploma. Taking a course on Sales, marketing or a related field is an advantage for this occupation.
Schools
Interested in becoming A Telemarketer? Find the right schools that can help you to become one. You will need some of your details to get you matched with the right college or university. This service is free thanks to our sponsors.
Questions to ask the university or college:
- How many students are in the program?
- Is your program accredited?
- How many faculty members do you have? Do they hold the right credentials?
- What is your job placement rate?
- Does your school hold career fairs or other on-campus events with employers? How many employers typically attend?
- How many of your students have at least one internship by graduation?
How long does it take
You may need some previous work-related skill, knowledge or experience to be A Telemarketer.
For example: A bank teller would benefit from experience working directly with the public.
To become A Telemarketer, you will need anywhere from a few months to 1 year of working in this field.
Most Telemarketers have 1 to 2 years work experience and 0 to 1 month job training.
To increase your chances of getting a job, you can look for job training while studying to be one.
License and certifications
No license or certification required
Skills required
We asked other Telemarketers if they could only have 5 skills, what would they be. Here is what they said.
| 1. | Speaking what does this mean |
| 2. | Persuasion what does this mean |
| 3. | Active Listening what does this mean |
| 4. | Social Perceptiveness what does this mean |
| 5. | Service Orientation what does this mean |
We did some research and found that most successful Telemarketers have these 5 common characteristics. Most of them had Stress Tolerance and Integrity.
| 1. | Stress Tolerance |
| 2. | Integrity |
| 3. | Persistence |
| 4. | Dependability |
| 5. | Achievement/Effort |
Knowledge required
Just like any other job, you will need some know-hows to do the job. To become a successful Telemarketers you need to acquire knowledge in these 5 key areas.
| 1. | Sales and Marketing what does this mean |
| 2. | English Language what does this mean |
| 3. | Customer and Personal Service what does this mean |
| 4. | Telecommunications what does this mean |
| 5. | Communications and Media what does this mean |
As A Telemarketer, you may also be required to know how to use certain Helpdesk or call center software, Helpdesk or call center software and Customer relationship management CRM software tools.
| Acarda Sales Technologies Acarda Outbound (Helpdesk or call center software) |
| Automatic call distribution software (Helpdesk or call center software) |
| Database Systems Corp Telemation (Customer relationship management CRM software) |
| Interactive voice response software (Interactive voice response software) |
| Microsoft Excel (Spreadsheet software) |
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Related to Telemarketers Requirements
Telemarketers requirements, how to become Telemarketers, degree required to be a Telemarketer, Telemarketers license and certifications, majors to be a Telemarketer, is it hard to become a Telemarketer and how long does it take
Additional resources
http://www.bls.gov/oes/current/oes419041.htm