How Long Does It Take, What Degree Do You Need, and More
Switchboard Operators
Switchboard Operators operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
What degree do you need
High School Diploma
One of the most common questions that we always get is what major or degree do I need to become Switchboard Operators or what courses do I need to take.
We also asked Switchboard Operators what did they major in college or university and here are the top 5 most popular majors that came up.
The majority of Switchboard Operators (including Answering Service) typically enter the occupation with a High School Diploma. There isn’t any specific educational requirement for this career.
How hard is it
You may need some previous work-related skill, knowledge or experience to be a Switchboard Operator, Including Answering Service. For example, a bank teller would benefit from experience working directly with the public.
Careers in this difficulty category need anywhere from a few months to one year of on-the-job training.
License and certifications
No license or certification required
Skills required
We asked other Switchboard Operators if they could only have 5 skills, what would they be. Here is what they said.
1. | Speaking what does this mean |
2. | Active Listening what does this mean |
3. | Social Perceptiveness what does this mean |
4. | Reading Comprehension what does this mean |
5. | Writing what does this mean |
= Hot in-demand that most employers are looking for
Knowledge required
Just like any other job, you will need certain know-hows to excel at your job. Switchboard Operators are generally very knowledgeable in these 5 key areas.
1. | Customer and Personal Service what does this mean |
2. | English Language what does this mean |
3. | Telecommunications what does this mean |
4. | Clerical what does this mean |
5. | Computers and Electronics what does this mean |
Learn more about Switchboard Operators
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