What Do Spa Managers Do (including Their Typical Day At Work)

Job Description

Spa Managers plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities. They also respond to customer inquiries or complaints.

Other tasks include:

• Schedule guest appointments.
• Maintain client databases.
• Coordinate facility schedules to maximize usage and efficiency.
• Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
• Plan or direct spa services and programs.

We asked Spa Managers how satisfied they are with their job. Here is what they said.

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69% of them said they were satisfied with their job and 60% said they find that their job makes the world a better place or helps to make someone else’s life better.

Typical Day At Work

On a daily basis, Spa Managers perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements. They schedule staff or supervise scheduling.

A typical day for a Spa Manager will also include:

• Schedule guest appointments.
• Sell products, services, or memberships.
• Respond to customer inquiries or complaints.
• Coordinate facility schedules to maximize usage and efficiency.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.

We asked some Spa Managers a few questions to find out what else does their work day look like. Here is what we found.

	Do you have telephone conversations everyday in this job?	90% said yes
	How important is it to work in a team in this job?	83% said very important
	Do you have group discussions everyday in this job?	97% said yes
	Do you talk or work with customers everyday in this job?	83% said yes
	Do you have to deal with angry customers everyday in this job?	7% said yes
	Do you have to make decisions everyday in this job?	73% said yes

Other responsibilities

Besides their typical day, Spa Managers also develop staff service or retail goals and guide staff in goal achievement. They may also inventory products and order new supplies.

On a weekly to monthly basis, Spa Managers Train staff in the use or sale of products, programs, or activities. They might also Assess employee performance and suggest ways to improve work.

In addition, they Direct facility maintenance or repair.

Although specific duties may vary, many of them Develop or implement marketing strategies.

To some Spa Managers, it is also their responsibility to Establish spa budgets and financial goals.

Working life

More than 40 hours per week

Regular schedule like a 9 to 5

In a typical work week as a Spa Manager, you can expect to work more than 40 hours per week.

Is this right for me

People who are suitable for this job tends to like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business..

They also like following set procedures and routines. They like working with data and details more than with ideas.

You can read more about these career personality types here.

Explore other careers

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