What Do Community Service Managers Do: Job Description, Responsibilities and Duties

Stanley TanLeave a Comment



daily life of a Social and Community Service Manager
are Social and Community Service Managers happy with their job

Social and Community Service Managers

Other names for this job might include Adoption Services Manager, Adult Daycare Coordinator, Borough Coordinator, Bureau Director, Child Welfare Director, Children’s Service Supervisor, Clinical Services Director, Club Manager, Community Center Director, Community Organization Director


  • $69430
    Salary
  • 76%
    Job satisfaction
  • Quite Hard
    Becoming one
  • High
    Job growth
OwlGuru Rank

A



Being A Community Service Manager: What You Really Do


In this job description guide, you will find out what do Social and Community Service Managers do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as a Social and Community Service Manager or not.



Job summary

Community Service Managers plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

We asked Community Service Managers how satisfied they are with their job. Here is what they said.

Job satisfaction

76%

How meaningful is this job

82%


76% of them said they were satisfied with their job and 82% said they find that their job makes the world a better place or helps to make someone else’s life better.



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Typical day

On a daily basis, Community Service Managers Direct activities of professional and technical staff members and volunteers. They Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.

1 of the main responsibilities as A Community Service Manager is to Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.

A typical day for A Community Service Manager look like this:

Supervise employees.
Monitor performance of organizational members or partners.
Conduct opinion surveys or needs assessments.
Resolve customer complaints or problems.

We asked some Community Service Managers a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?100% said yes
Do you have to use email everyday in this job?76% said yes
How important is it to work in a team in this job?83% said very important
Do you have group discussions everyday in this job?99% said yes
Do you have to meet strict deadlines everyday in this job?17% said yes
Do you talk or work with customers everyday in this job?64% said yes
Do you have to deal with angry customers everyday in this job?9% said yes
Do you have to make decisions everyday in this job?58% said yes



Other responsibilities

Besides the “typical day” things that Community Service Managers do, they Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated. They might also Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

On a weekly to monthly basis, Community Service Managers Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. and Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

In addition, they Research and analyze member or community needs to determine program directions and goals.

Although specific duties may vary, many of them Represent organizations in relations with governmental and media institutions.

To some Community Service Managers, it is also their responsibility to Plan and administer budgets for programs, equipment, and support services.

A typical week or month for them might include:

Establish interpersonal business relationships to facilitate work activities.
Prepare financial documents, reports, or budgets.
Maintain operational records.
Develop operating strategies, plans, or procedures.
Direct administrative or support services.
Develop organizational policies or programs.
Analyze market research data.



Working life

Working hours

40 hours per week

Working schedule

Regular (Set schedule and routine)


In a typical work week as A Community Service Manager, you can expect to work 40 hours per week.

Do Community Service Managers work in an office-style work environment?

Everyday
84.89%

Once a week
1.52%

Once a month
0%

Once a year
0%

Never
13.59%

Do Community Service Managers work in a warehouse-style work environment?

Everyday
0%

Once a week
13.69%

Once a month
24.11%

Once a year
18.26%

Never
43.94%

Do Community Service Managers work outdoors?

Everyday
0%

Once a week
10.26%

Once a month
20.04%

Once a year
6.91%

Never
62.79%



Is this right for me

Best personality for this career

The Persuaders and The Helpers


You can read more about these career personality types here.

You will like this career if you are someone who likes starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.

You also like working with, communicating with, and teaching people. They like helping or providing service to others.



How we can help

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They conduct religious worship and perform other spiritual functions associated with beliefs and practices of religious faith or denomination. Provide spiritual and moral guidance and assistance to members.






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Career type

Management
Management
Governance, Public Management and Administration
Counseling and Mental Health Services, Family and Community Services

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Related to Social and Community Service Managers Job Description

Social and Community Service Managers job description, what do Social and Community Service Managers do, typical day for Social and Community Service Managers, what is it like to work as a Social and Community Service Manager, how many hours do Social and Community Service Managers work, day to day work of a Social and Community Service Manager

Additional resources

http://www.bls.gov/OOH/management/social-and-community-service-managers.htm
https://socialworkmanager.org/
http://www.cswe.org/
https://www.socialworkers.org/

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Social and Community Service Managers
Written by: Stanley Tan
Community Service Managers plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
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