Reservation and Transportation Ticket Agents and Travel Clerks: Salary, Job Description, How To Be One and More

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Reservation and Transportation Ticket Agents and Travel Clerks jobs information
pros and cons of being a Reservation and Transportation Ticket Agent and Travel Clerk

Reservation and Transportation Ticket Agents and Travel Clerks

Other names for this job might include Airline Reservation Agent, Airline Reservationist, Airline Station Agent, Airline Ticket Agent, Airport Sales Agent, Auto Club Travel Counselor, Automobile Club Information Clerk, Automobile Travel Club Counselor, Baggage Agent, Baggage Clerk


  • $36780
    Salary
  • 70%
    Job satisfaction
  • Easy
    Becoming one
  • Bad
    Job growth
OwlGuru Rank

C



Ticket Agents: Know It All In 1 Minute


In this career summary, you will find out what the job of A Ticket Agent is about and what it is like.

After reading this, you will have a good idea on what the job is about and decide if this is the right career for you.



Job description

Reservation and Transportation Ticket Agents and Travel Clerks make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Trace lost, delayed, or misdirected baggage for customers.
  • Check baggage and cargo and direct passengers to designated locations for loading.
  • Provide boarding or disembarking assistance to passengers needing special assistance.

Read more about what does A Ticket Agent really do at work and what is it like being and working as one.


Become one

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Salary

Average salary
$36780 per year

Hourly wage
$17.68 an hour


Ticket Agents with little to no experience tend to make between $20870 and $25290 while the more experienced ones make over $48130 per year.

Top 5 paying statesHourlyAnnual
OK$22.88$47600
DC$22.7$47210
MN$21.91$45560
MI$19.95$41500
NM$19.69$40950

1 of the easiest ways to increase your salary as A Ticket Agent is to move to a higher paying state like OK. Right now, the highest paying states for Ticket Agents are OK, DC, MN, MI and NM.

However a higher pay at OK doesn’t guarantee that you will make more because the living expenses at OK might be 2x higher than where you are currently at now.

3 other factors that can increase your salary as A Ticket Agent is the degree you hold, the industry you work in and lastly the company you work for (bigger companies like the Fortune 500 companies tend to pay more).

Find out how much do successful Ticket Agents make and if their salary is high when compared to all the other careers.


Requirements

Recommended degree level
High School Diploma (or GED)

We asked other Ticket Agents what degree they had when they got the job and most of them said they had a High School Diploma followed by Some college courses.

Other than that we also asked them what did they major in and here are the most popular majors that came up.

No degree required

Another popular question from our readers is what makes A Ticket Agent successful or would they be good in this career.

Well, we found that most successful Ticket Agents have these 5 skillsets.

Active Listening
Speaking
Service Orientation
Social Perceptiveness
Reading Comprehension

In addition to that, 1 common characteristic among successful Ticket Agents is they are good at Self Control. Here are the top 5 common characteristics.

Self Control
Dependability
Attention to Detail
Cooperation
Stress Tolerance
= Hot in-demand that most employers are looking for

Read more about what it really takes to become A Ticket Agent and the degree, training and education you need


Pros and Cons

Here are some reasons why you should and shouldn’t choose A Ticket Agent as your career.

PROS
Suitable for people who likes to follow routines
Suitable for people who values relationships between coworkers and customers and wants to work in a friendly noncompetitive environment
This career is perfect for people who love to work indoors.
It is easy to get into this career. Some previous workrelated skill, knowledge, or experience is required for this career.
CONS
Not suitable for people who likes to solve problems mentally
One of the lowest paying jobs
Demand for this career is declining


There will be pros and cons for all jobs. The point is how much do the pros outweigh the cons to you.

A pro to you might be a con to Bob. A pro to Bob might be a con to you. We suggest reading about this career framework that can help you to find out what type of careers are right for you.



What is the job like

Job satisfaction
70%

Is this job meaningful
30%


Working hours
Less than 40 hours per week

Working schedule
Regular (Set schedule and routine)


On a normal working week Reservation and Transportation Ticket Agents and Travel Clerks work Less than 40 hours per week.

70% of Ticket Agents said they were satisfied with their job and 30% said they feel like their job is making other people’s lives better.



Is this right for me

Best personality for this career
The Organizers and The Persuaders


You can read more about these career personality types here.

People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas.

They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.



How we can help

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Rank: C
Salary: $33890

They interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Rank: C
Salary: $32230

They interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Rank: D
Salary: $22180

They accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Rank: B
Salary: $35540

They locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
Rank: C+
Salary: $30300

They assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.






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Career type

Office and Administration
Travel and Tourism
Professional Sales and Marketing
Sales and Service

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Job Description
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Related to Reservation and Transportation Ticket Agents and Travel Clerks Career Information

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Additional resources

http://www.bls.gov/OOH/office-and-administrative-support/information-clerks.htm
http://www.iaap-hq.org/

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Reservation and Transportation Ticket Agents and Travel Clerks
Written by: Stanley Tan
Ticket Agents make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
3.5 / 5 stars

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