How To Become A Patient Representative: Degree and Education Requirements

Stanley TanLeave a Comment



what degree do you need to become a Patient Representative
majors for Patient Representatives

Patient Representatives

Other names for this job might include Admissions Coordinator, Case Manager, Medicaid Service Coordinator (MSC), Patient Access Representative, Patient Access Specialist, Patient Advocate, Patient Care Coordinator, Patient Coordinator, Patient Financial Representative, Patient Ombudsperson


  • $34560
    Salary
  • 66%
    Job satisfaction
  • Quite Hard
    Becoming one
  • Medium
    Job growth
OwlGuru Rank

C



Be A Patient Representative: What You Really Need


In this requirements guide for Patient Representatives, you will find out what do you need to become a Patient Representative and what it takes to become one.

After reading this, you will be able to plan for your future if you want to be a Patient Representative.



Degree required

Recommended degree level

Bachelor’s Degree

Bachelors degree
62.29%

Post-bachelor certificate
9.46%

Associates degree
9.12%

Master’s degree
9.12%

Some college courses
6.66%

Generally, employers are looking for Patient Representatives who have a Bachelors degree. They also prefer someone who is good in Active Listening and Social Perceptiveness.

1 common question that we always get is what major or degree do I need to become A Patient Representative or what courses do I need to take.

We did a survey to ask other Patient Representatives what did they major in college or university and here are the most popular majors that came up.

Receptionist
Customer Service Support/Call Center/Teleservice Operation

Patient representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job.



Schools

schools for Patient Representatives

Interested in becoming A Patient Representative? Find the right schools that can help you to become one. You will need some of your details to get you matched with the right college or university. This service is free thanks to our sponsors.

Questions to ask the university or college:

  1. How many students are in the program?
  2. Is your program accredited?
  3. How many faculty members do you have? Do they hold the right credentials?
  4. What is your job placement rate?
  5. Does your school hold career fairs or other on-campus events with employers? How many employers typically attend?
  6. How many of your students have at least one internship by graduation?

Click to start becoming a Patient Representative




How long does it take

Difficulty
Quite Hard

You will need a considerable amount of work-related skill, knowledge or experience to be A Patient Representative.

For example: An accountant must complete 4 years of college and work for several years in accounting to be considered qualified.

To become A Patient Representative, you will need several years of work-related experience, on-the-job training or vocational training.


How long does it take
2 to 4 years


Work experience
2 to 4 years

2 to 4 years
27.74%

4 to 6 years
27.71%

1 to 2 years
24.4%

3 to 6 months
13.77%

8 to 10 years
3.32%

Job training
1 to 3 months

1 to 3 months
33.22%

6 months to 1 year
27.02%

0 to 1 month
22.84%

1 to 2 years
9.12%

3 to 6 months
6.26%

Most Patient Representatives have 2 to 4 years work experience and 1 to 3 months job training.

To increase your chances of getting a job, you can look for job training while studying to be one.



License and certifications

Do you need any license or certification
Requirements vary by state


Patient representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers may provide training for these exams.  



Skills required

We asked other Patient Representatives if they could only have 5 skills, what would they be. Here is what they said.

1. Active Listening what does this mean
2.Social Perceptiveness what does this mean
3.Service Orientation what does this mean
4.Speaking what does this mean
5.Critical Thinking what does this mean
= Hot in-demand that most employers are looking for

We did some research and found that most successful Patient Representatives have these 5 common characteristics. Most of them had Concern for Others and Self Control.

1.Concern for Others
2.Self Control
3.Dependability
4.Integrity
5.Stress Tolerance




Knowledge required

Just like any other job, you will need some know-hows to do the job. To become a successful Patient Representatives you need to acquire knowledge in these 5 key areas.

1. Customer and Personal Service what does this mean
2.Psychology what does this mean
3.Therapy and Counseling what does this mean
4.English Language what does this mean
5.Education and Training what does this mean

As A Patient Representative, you may also be required to know how to use certain Medical software, Customer relationship management CRM software and Customer relationship management CRM software tools.

Admissions, discharge, and transfer ADT software (Medical software)
CareOne CareEnsure (Customer relationship management CRM software)
Complaint management software (Customer relationship management CRM software)
Corel WordPerfect Office Suite (Office suite software)
Customer Expressions Corp i-Sight Corrective Action Software (Medical software)
= Hot in-demand that most employers are looking for




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Career type

Office and Administration
Support Services

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Related to Patient Representatives Requirements

Patient Representatives requirements, how to become Patient Representatives, degree required to be a Patient Representative, Patient Representatives license and certifications, majors to be a Patient Representative, is it hard to become a Patient Representative and how long does it take

Additional resources

http://www.bls.gov/OOH/office-and-administrative-support/customer-service-representatives.htm
http://www.icmi.com/
http://www.scic.com/

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Patient Representatives
Written by: Stanley Tan
Patient Representatives assist patients in obtaining services, understanding policies and making health care decisions.
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