What Do General Office Clerks Do: Job Description, Responsibilities and Duties

Stanley TanLeave a Comment



daily life of a General Office Clerk
are General Office Clerks happy with their job

General Office Clerks

Other names for this job might include Account Clerk, Accounting Clerk, Administration Assistant, Administration Clerk, Administrative Assistant, Administrative Clerk, Administrative Office Assistant, Administrative Support Specialist, Administrative Technician, Admissions Evaluator


  • $31890
    Salary
  • 67%
    Job satisfaction
  • Easy
    Becoming one
  • Low
    Job growth
OwlGuru Rank

C



Being A General Office Clerk: What You Really Do


In this job description guide, you will find out what do General Office Clerks do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as a General Office Clerk or not.



Job summary

General Office Clerks perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

We asked General Office Clerks how satisfied they are with their job. Here is what they said.

Job satisfaction

67%

How meaningful is this job

52%


67% of them said they were satisfied with their job and 52% said they find that their job makes the world a better place or helps to make someone else’s life better.



Become one

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Typical day

On a daily basis, General Office Clerks Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. They Answer telephones, direct calls, and take messages.

1 of the main responsibilities as A General Office Clerk is to Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Some may also Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

In a normal work day, another thing that General Office Clerks do is they Compute, record, and proofread data and other information, such as records or reports.

In addition to that, they Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer..

A typical day for A General Office Clerk look like this:

Confer with coworkers to coordinate work activities.
Respond to customer problems or complaints.
Answer telephones to direct calls or provide information.
Compile data or documentation.
File documents or records.

We asked some General Office Clerks a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?92% said yes
Do you have to use email everyday in this job?89% said yes
How important is it to work in a team in this job?65% said very important
Do you have group discussions everyday in this job?73% said yes
Do you have to meet strict deadlines everyday in this job?23% said yes
Do you talk or work with customers everyday in this job?25% said yes
Do you have to deal with angry customers everyday in this job?9% said yes
Do you have to make decisions everyday in this job?40% said yes



Other responsibilities

Besides the “typical day” things that General Office Clerks do, they Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions. They might also Complete and mail bills, contracts, policies, invoices, or checks.

On a weekly to monthly basis, General Office Clerks Inventory and order materials, supplies, and services. and Process and prepare documents, such as business or government forms and expense reports.

In addition, they Prepare meeting agendas, attend meetings, and record and transcribe minutes.

Although specific duties may vary, many of them Troubleshoot problems involving office equipment, such as computer hardware and software.

A typical week or month for them might include:

Prepare cash for deposit or disbursement.
Execute sales or other financial transactions.
Collect deposits, payments or fees.
Send information, materials or documentation.
Monitor inventories of products or materials.
Prepare documentation for contracts, transactions, or regulatory compliance.
Transcribe spoken or written information.
Record information from meetings or other formal proceedings.



Working life

Working hours

40 hours per week

Working schedule

Regular (Set schedule and routine)


In a typical work week as A General Office Clerk, you can expect to work 40 hours per week.

Do General Office Clerks work in an office-style work environment?

Everyday
78.59%

Once a week
0%

Once a month
0%

Once a year
4.08%

Never
17.33%

Do General Office Clerks work in a warehouse-style work environment?

Everyday
0.14%

Once a week
27%

Once a month
0.14%

Once a year
0%

Never
72.73%

Do General Office Clerks work outdoors?

Everyday
0.14%

Once a week
0.14%

Once a month
26.78%

Once a year
4.84%

Never
68.11%



Is this right for me

Best personality for this career

The Organizers and The Persuaders


You can read more about these career personality types here.

You will like this career if you are someone who likes following set procedures and routines. They like working with data and details more than with ideas.

You also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.



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Career type

Office and Administration
Administrative and Information Support
Buying and Merchandising

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Related to General Office Clerks Job Description

General Office Clerks job description, what do General Office Clerks do, typical day for General Office Clerks, what is it like to work as a General Office Clerk, how many hours do General Office Clerks work, day to day work of a General Office Clerk

Additional resources

http://www.bls.gov/OOH/office-and-administrative-support/general-office-clerks.htm
http://www.iaap-hq.org/

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General Office Clerks
Written by: Stanley Tan
General Office Clerks perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
3.5 / 5 stars

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